Join Our Team at Simply Helping Geelong Barwon.

About Us

We provide compassionate, professional in-home care that helps Service Users maintain independence and quality of life. We’re looking for an experienced, dependable Scheduling Coordinator to join our team to hit the ground running!

Immediate start!

Position Summary

The Scheduling Coordinator is responsible for Support Worker schedules, matches Support Workers to Service Users, coordinates visits and cancellations, and ensures timely communication with Service Users, families and staff. This is a full-time position offering a competitive salary.

Key Responsibilities

Create and maintain accurate Support Worker schedules using Carelink

Match Support Workers to Service Users based on skills, availability and care plans

Confirm appointments, manage cancellations/rescheduling and handle last-minute coverage

Communicate with Service Users, families and Support Workers by phone, text and email.

Monitor attendance, mileage and shift notes; escalate issues to management

Maintain client and employee records in compliance with privacy policies

Prepare daily/weekly schedule reports and support payroll/timekeeping entries.

Participate in on-call rotation for after-hours scheduling needs

Qualifications

High school year 12

equivalent; associate degree preferred

1+ years scheduling, coordination or administrative experience (healthcare/home care preferred)

Strong organisational skills and attention to detail

Excellent verbal and written communication

Proficient with scheduling software, MS Office (Outlook, Excel) and mobile communication

Ability to handle multiple priorities and work under time pressure

Reliable, professional, and compassionate attitude

Mandatory

NDIS Worker Clearance

Working with Children's

Record of annual flu vaccination and initial Covid Vaccination

What We Offer

Full-time hours and stability

Competitive salary (commensurate with experience)

Training and professional development opportunities

Supportive, team environment

If you are ready to embark on a rewarding career in home care and make a difference in people's lives, we invite you to apply today! Together, we can provide exceptional care and support to those who need it most.