About the Town

Based in the beautiful inner western suburbs of Perth, the Town of Cambridge has some of the best natural areas, open spaces, recreation, and sporting facilities in the state; Town of Cambridge staff can effortlessly enjoy attractions such as City Beach, Galup and Bold Park in their lunch break, or after work.

Our mission is to maintain and enhance our very liveable suburbs, their streetscapes and character and our vibrant activity centres through strategic, cost-effective management of resources and an enhanced community experience.

The Role

Join the Town as Coordinator IT Systems and contribute significantly to the Councils Information Technology (IT) systems (hardware and software) in all locations including: infrastructure maintenance, help desk support and associated customer service.

It is responsible for implementing and maintaining appropriate IT service management standards, policies and procedures, for the team to operate in accordance with business needs and regulatory standards and provides a high level of coaching and mentoring of the IT Team.

Selection Criteria

The successful candidate’s core values will mirror the Town’s values of Friendly and helpful, Teamwork, Creativity, Integrity, and Respect, and be able to demonstrate the following:

· Previous experience in a senior IT or supervisory role involved in technical leadership and coordination of IT systems and resources, with the ability to promote a productive team environment.

· Proven experience in systems administration and/or relatively complex IT support activities.

· Working knowledge of networked computer systems and the installation, configuration and use of Microsoft Windows application software. SQL and Crystal reporting knowledge is beneficial.

· The ability to write technical documents, reports, policies and procedures; and to provide solutions to ensure continuance and maintenance of the Town's operating IT environment.

· Excellent interpersonal and communication skills to provide high quality internal and external customer service and establish good working relationships with external providers.

· Effective time management and organisational skills to prioritise and deliver on competing work activities, and demonstrated ability to problem solve IT issues in a business environment.

· Recognised industry-based training and experience, Tertiary qualifications in an IT field and experience working within the ITIL framework and certification in ITIL4 Foundation is desirable.

Essential:

· Current National Police Clearance is essential.

· Australian working rights.

Why work for Town of Cambridge

· Up to 17% Superannuation (employer contribution)

· Health and Wellbeing program

· Employee Assistance Program

· Training and Development opportunities

· Free car parking

· Free entry to Bold Park Aquatic

· Quarterly staff cultural awards

How to apply

If you want to help contribute to the Town of Cambridge and make a difference to our community, we would like to hear from you!

Should you require any further information regarding this position please contact Rachel Byrne, Acting Chief Information Officer, for a confidential discussion on (08) 9347 6028

For further information, including detailed positions descriptions, selection criteria, and how to apply for this position please visit the Town of Cambridge Careers page:

https://www.cambridge.wa.gov.au/Town-Council/Careers/Career-opportunities

Closing date: 5pm, Monday, 29 September 2025; interviews may be conducted with suitable candidates prior to the closing date. Therefore, the Town reserves the right to close applications prior to the aforementioned date