A pharmacy assistant plays a vital support role in a pharmacy, working under the supervision of a pharmacist or sometimes a pharmacy technician. Their main responsibility is to help ensure the pharmacy runs smoothly by handling both customer service and administrative tasks.

Here’s a breakdown of what your key roles:

💊 Customer Service

Greeting customers and answering basic questions about products.

Handling sales and processing transactions at the till.

Helping customers locate over-the-counter medications and other products.

Referring more complex medical queries to the pharmacist.

📦 Dispensing Support

Assisting with preparing and labelling prescriptions, under supervision.

Counting tablets or measuring liquids as directed.

Packaging and organizing medications for collection or delivery.

Ensuring prescriptions are filed and stored correctly.

🗂️ Stock and Inventory

Receiving, unpacking, and checking incoming stock.

Monitoring expiry dates and removing expired medications.

Keeping shelves stocked and products displayed neatly.

Helping with stocktaking and inventory management.

🧼 General Housekeeping

Keeping the pharmacy clean and organized.

Ensuring the dispensary area complies with health and safety standards.

🧠 Skills Needed

Good communication and people skills.

Basic computer literacy (for using pharmacy systems).

Attention to detail.

Ability to follow procedures and instructions accurately.

A helpful and professional attitude.