About the role

We are seeking a full-time Administration professional to join our team at Hannam Street Mufflers and Mechanical in Bungalow, QLD. In this role, you will be responsible for providing comprehensive administrative support to ensure the smooth running of our busy automotive repair shop.

What you'll be doing

Answering and directing incoming calls in a professional and courteous manner

Greeting and assisting customers at the front desk

Managing the daily flow of workshop tasks, data entry, invoicing, ordering stock, packing away stock (some manual labour required).

Providing administrative support to the workshop as required

Maintaining a tidy and organised reception area

Contributing to the overall efficiency and positive customer experience of the business

What we're looking for

Proven experience in a customer-facing administrative role, preferably within the automotive industry

Strong communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and suppliers

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficiency in using standard office software, such as Microsoft Office

A friendly, professional, and customer-focused approach

A keen eye for detail and accuracy

Experience with Xero is beneficial but not essential

Experience in Automotive parts interpretation is beneficial but not essential

What we offer

At Hannam Street Mufflers and Mechanical, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration and paid overtime for any hours worked outside normal hours. With over 20 years of established experience, we ensure job security and stability, and we are committed to providing training and offering career progression opportunities.

About us

Hannam Street Mufflers and Mechanical is a well-established and respected automotive repair shop, serving the Cairns community for over 20 years. We offer our customers a large range of automotive repairs, while specialising in exhaust repair, fabrication, and material supply. This makes for a diverse work environment. We pride ourselves on our commitment to quality workmanship and exceptional customer service. If you're passionate about the automotive industry and looking to join a team that values its employees, we'd love to hear from you.

Apply now to become our new Administration professional.