Position Title: APS6 Audiovisual/Senior Service Management Officer
Employment Type: Approx. 9-month contract with potential to extend
Location: Canberra, ACT
Hourly Pay Rate: $60.64 – $67.97 per hour + 12% superannuation
Security Clearance/Requirements: Must be an Australian Citizen with the ability to obtain/maintain an NV1 security clearance
Working Arrangements: Standard business hours, with flexibility required during peak periods (shift work and extended hours may apply)

ABOUT THE ROLE We are seeking an APS6 Audiovisual/Senior Service Management Officer to support a high-profile national program within a large Federal Government agency. This role sits within a Command Centre environment and provides technical and administrative support to ensure seamless audiovisual operations. You’ll play a key role in preparing meeting spaces, supporting AV technologies, managing system access and ensuring the Command Centre runs smoothly during routine and peak periods.

This is a hands-on role that requires strong stakeholder engagement, technical AV support, and the ability to adapt to a fast-paced operational environment.

KEY RESPONSIBILITIES

• Provide frontline audiovisual support, including Microsoft Teams Rooms and related AV technologies
  
  
• Troubleshoot and resolve AV issues across multiple specialised rooms within the Command Centre
  
  
• Prepare meeting spaces to ensure all audio and visual equipment is fully operational
  
  
• Provide administration and coordination support for the Command Centre’s day-to-day operations
  
  
• Manage room access, system permissions and SharePoint logbooks
  
  
• Support the physical and digital setup of the Command Centre during periods of increased staffing
  
  
• Collaborate with other AV specialists when required
  
  
• Operate professionally, using agency policies, training and procedures
  
  

SKILLS AND EXPERIENCEEssential:

• Technical expertise with audiovisual equipment, particularly Microsoft Teams Rooms
  
  
• Experience supporting staff in the use of AV systems
  
  
• Strong computer literacy, with proficiency across corporate systems and multimedia technologies
  
  
• Demonstrated discretion and integrity when handling confidential information
  
  
• Proven experience providing program or team administration support
  
  
• Excellent stakeholder engagement and communication skills, including with geographically dispersed teams
  
  
• Ability to achieve results within strict legislative and policy frameworks
  
  

Desirable:

• Knowledge of Crestron control systems, Q-SYS audio DSP, and Teams room video conferencing
  
  
• Experience preparing reports, plans and documents
  
  

ELIGIBILITY

• Must be an Australian Citizen
  
  
• Ability to obtain and maintain a Negative Vetting 1 clearance

Apply now or contact Angel Malkovich on (02) 6260 8888 at SOS Recruitment for a confidential discussion.

Applications for this role will close on 5th September 2025. If received after this date, we may keep your CV on file for future opportunities. We encourage applications even if the listed date has passed.

At SOS Recruitment, we value workplace diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, those with family responsibilities, culturally and linguistically diverse backgrounds, diverse religious beliefs and members of the LGBTIQ+ community.