Scheduling & Administration Support Officer – (Lower North Shore)

Zendra partners with organisations that want more than just a Recruitment service — we connect values-driven employers with exceptional talent and build teams that make a real impact.

We’re working with a highly regarded Home Care provider located by the surrounding suburbs of Netural bay and Mosman to Recruit a Scheduling & Administration Support Officer. This is a part-time role offering 32 hours per week across Monday, Tuesday, Thursday and Friday, generally worked between 9:00 am and 5:30 pm. While the role is primarily office-based, there is some flexibility to support work-life balance where possible.

About the Role
This is not your typical admin job. You’ll be the key link between clients, staff, and service delivery — coordinating rosters, problem-solving on the fly, and keeping operations running smoothly. Every day will bring something new, and your organisational skills, attention to detail, and people-first approach will have a direct impact on client outcomes.

Key Responsibilities
• Coordinate and manage staff rosters in ShiftCare, matching skills and availability to client needs
• Respond quickly to unplanned changes and maintain service continuity
• Provide first-class support to clients and staff with empathy and professionalism
• Manage administration, reporting and compliance documentation
• Maintain accurate records and ensure policy alignment
• Assist with clinical administration including progress notes and onboarding
• Provide occasional after-hours on-call relief as required

What You’ll Bring
• Previous experience in scheduling, rostering, or workforce coordination
• Confidence using scheduling systems and Microsoft Office
• A calm and solution-focused approach when things change quickly
• Strong communication skills and the ability to build rapport
• Organised, adaptable and detail-driven
• EN's or RN's are encouraged to apply
• Current driver’s licence and reliable vehicle

Compliance Requirements
The successful applicant will need to hold, or be willing to obtain:
• Working With Children Check
• NDIS Worker Screening Clearance
• Current First Aid and CPR certification
• Full Australian working rights

Why Join This Team
This is your chance to join a high-performing team where your contribution matters. You’ll enjoy a supportive, collaborative culture, a purpose-driven workplace, and the opportunity to make a genuine impact every day.

You’ll also enjoy:
• A workplace where your efforts are recognised and valued
• A team culture built on trust, support, and collaboration
• Attractive remuneration and ongoing reviews
• A role where you can use your skills to make a meaningful difference

Ready to Apply?
Send your CV and a short cover letter via Apply Now.

Recruitment is managed exclusively by Zendra — A trusted by organisations who want exceptional people, not just placements.

For a confidential chat, contact Aaron Evans on 0426 114 206 or [email protected]