Retail Trade Counter Sales & Warehousing

Full-time | Flooring Specialists | Bokarina QLD
Tile Wizards Australia

About Us

Tile Wizards is a proudly Australian-owned business with over 20 years’ experience in flooring solutions. We specialise in carpet, timber, and ceramic tiles, offering expert advice and quality service to builders, tradies, and retail customers. With a strong reputation and supportive team culture, we’re passionate about helping customers bring their projects to life.

About the Role

We are seeking a motivated, hands-on individual who enjoys variety in their work and thrives in a team environment. This dual role combines trade counter sales with warehouse operations, giving you the opportunity to engage directly with customers while supporting the smooth running of our warehouse.

You’ll work closely with builders, tilers, and retail customers, providing expert advice, preparing orders, and ensuring stock is well managed. Heavy lifting is a regular part of the role, so safe manual handling practices and strong attention to WH&S are essential.

A positive customer experience is at the heart of this role, and your ability to deliver great service will be key to achieving individual and team sales targets.

Key Responsibilities

Provide exceptional customer service and sales support at the trade counter and showroom

Assist customers with product selection, design advice, and quotations

Liaise with builders, tilers, and retail clients

Receive, process, and manage incoming goods, including damaged stock claims

Prepare and dispatch customer orders accurately and efficiently

Safely perform manual lifting and operate warehouse equipment

Operate warehouse systems and support stock control/ordering

Deliver customer orders using company vehicles (ute and small truck)

Maintain a safe and organised warehouse environment in line with WH&S policies

Skills & Requirements

Previous experience in flooring, trade, or warehouse operations (preferred)

Comfortable with heavy lifting and committed to safe manual handling processes

Forklift licence (advantageous but not essential)

Strong communication and problem-solving skills

Focused on creating positive customer experiences to drive sales targets

Intermediate computer skills

Enthusiasm, reliability, and a positive “can-do” attitude

Willingness to learn and grow within the business

What We Offer

Secure, full-time position with an established Australian-owned company

Above-award salary with attractive bonuses and commissions

Ongoing training and mentoring from supportive senior management

No Sunday work – enjoy a healthy work-life balance

Great team environment where your contribution is valued

Join Our Team

If you’re motivated, organised, and ready to build your career in sales and warehousing, we’d love to hear from you.

Apply now with your resume and a covering letter explaining why you’d be a great fit for the Tile Wizards team.