The Opportunity

You are an experienced Practice Coordinator looking for that ideal secure role working for a specialist surgery practice with a strong focus on patient care and service.

Plastic Surgery practice Mosman and Bondi Junction

Work 3 – 3.5 days per week

The Practice

Our practice is a renowned, highly-sought after plastic surgery practice with rooms in both Mosman and Bondi Junction. The practice consists of a Principal surgeon, Associate surgeon, administration and clinical staff. The practice encompasses services in breast and body surgery, skin cancer treatment and paediatric surgery.

The medical software used is Genie and it is a paperless environment.

What Your Work Environment is Like

The culture of our practice is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients and all our team.

Our core values represent

Excellence, honesty, integrity

Our team actively embraces and demonstrates these values every day to patients and each other in the team.

Each of our team members pride themselves on the excellent team culture they have contributed to creating within the practice and this is what makes up our great team! It is an atmosphere that is friendly, harmonious and respectful.

The Role

No two days are the same, Your role is diverse from co-ordinating clinics, to being involved in administration, liaising extensively with patients, organising detailed procedures and tests.

With Rooms in Both Mosman and Bondi you will need to be willing to work in either location however these maybe the opportunity to be based primarily at one location and the hours are 9am to 5pm. Salary is negotiable depending upon previous work history, skills and knowledge.

The duties and responsibilities are:-

You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers

Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts

Scheduling and effective management of patient bookings in Genie software

Co-ordinating scans, tests and other medical reports as required during a patient's treatment

Liaising with other specialists and healthcare professionals

Provide information to patients on practice services and fees

Management of patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation) as well as invoicing of surgical procedures

Completion of end of day reconciliations (eftpos, credit card and cash)

Other admin duties as directed by the Principal

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

Previous experience as a Medical Secretary in a specialist environment. Previous practice management experience will also be an advantage

Previous experience working with Genie software

Experience in working in a busy practice environment and able to multi-task answering phones and making patient appointments

You are passionate about providing an exceptional level of customer service

A high standard of work ethic – self-motivated, pro-active, takes pride in work

A brilliant administrator with excellent organisational and time management skills

Able to work well independently, but also as part of a team

A high level of numeracy skills and attention to detail

Enjoy being part of a professional, happy and dynamic team

Please forward your resume to [email protected] quoting: Medical Secretary Mosman & Bondi