About Us

Medicines R Us is a well established and growing business with several stores around metro Sydney. We are proud to be at the forefront of innovation in pharmacy services and have a brand new, light and modern store fit out with the latest robotic dispensing, caring staff and 30 years of history within our local community. We provide an innovative, rewarding and fun work environment where your care for our team, your leadership and professional growth will be supported.

About You:

We are looking for an OTC Manager who is warm, caring, loyal, well organised and always looking to enhance their skills and those of their staff. You have leadership qualities, a passion for working with the team, growing the business, engaging and building meaningful connections with customers and providing excellent advice and service.

The Benefits

Great work-life balance, no weekend work,

Vibrant Pharmacy with modern fit-out

Great team culture and support from other great pharmacy assistants

Supportive management

Opportunity for further skills development and training

Work within a team focused on excellence in customer service

Long term secure position in a growing business

The Role

Leading and managing the Front of Shop Team

Reporting directly to Pharmacist Manager

Engaging with and maintaining customer relationships

Proactive in selling and offering promotions to customers

Taking responsibility for managing special orders

Establishing and maintaining high standards and accuracy in stock management, buying practices, store presentation (including merchandising) and admin tasks

Responsibilities:

Develop and implement effective merchandising strategies to optimise product placement and maximise sales.

Coordinate with pharmacy staff to ensure shelves are properly stocked and visually appealing.

Monitor inventory levels and conduct regular stock audits to identify any discrepancies.

Collaborate with suppliers to negotiate favourable pricing and terms for purchasing pharmaceutical products and other items.

Maintain strong relationships with suppliers and stay updated on industry trends and new product launches.

Analyse sales data and customer feedback to identify opportunities for product improvement or expansion.

Stay informed about regulatory requirements and ensure compliance in all purchasing and merchandising activities.

Collaborate with the management team to develop and execute marketing campaigns and promotions.

Be able to serve customers and meet their enquiries by applying S2/S3 knowledge acquired through work and qualifications.

The Requirements

Minimum 2 years experience as Senior Pharmacy Assistant (management experience preferred)

Proven open minded can-do attitude to implementing changes and improvements in customer service

Demonstrated well organised and accurate approach to utilising and introducing new systems and processes for customer benefit

Proven leadership, teamwork and customer relations skills

Proven self motivated drive and resilience

Evidence of creating a culture of learning and helping others in the team especially to create a culture of positivity and innovation in customer service

If this role sounds ideal for your experience and personality, please apply by sending your CV to [email protected]