Operations & Delivery Coordinator (Part-Time, Remote)

Work from home (occasional team/client meetups in Central Coast/Sydney)

25 hours/week | Flexibility built in

This is an ongoing role (Temp - Perm) start as a contractor - Move to part-time employee.

We’re Grow Advantage — the fractional ops crew helping service-based founders stop drowning in admin and start running a business that actually works. We're looking for an Operations & Delivery Coordinator to own delivery across a portfolio of powerhouse small businesses.

You’ll become the glue that holds it all together, managing task flow, client communication, team updates, reporting, and ops improvements. This isn’t a junior admin role. This is a delivery oversight role for someone who gets business operations, loves coordination, and thrives in the driver’s seat.

Who We Are

Grow Advantage is a fast-scaling operations agency founded by Chrissy Elle (aka the sequins-and-systems specialist behind the scenes of 45+ service businesses). We run smooth-as-hell operations for service-based founders from inboxes and hiring to project delivery and automation.

We’ve made a name for ourselves through sold-out Strategy Sessions, VIP Days and leadership workshops. Now we’re rolling out done-for-you operations support as our flagship and it’s already booking out, even before it hits the website.

We’re scaling fast and we’re still in build mode, refining systems, improving delivery, and loving the messy middle of small business growth. If you thrive in growth phase and love making things run smoother, you’ll fit right in.

What You'll Be Doing

You’ll manage ops delivery across 4–6 small business clients. Expect to coordinate internal team delivery, ensure comms and systems are humming, and report into our Strategic Integrator.

Your week might include:

Owning and tracking task progress + managing workflows

Leading weekly internal check-ins with our offshore team

Attending monthly client strategy sessions

Updating reports, client comms + deliverables

Spotting delivery risks before they become dramas

Recommending (and helping roll out) smarter ops

You’re not here to do it all but you’ll need to understand it all and keep the machine running smoothly. And hey, if you don't understand it you will figure it out (if ChatGPT and Google are saved in your favorites then you're of to a great start!)

This Role Is For You If You:

Have experience in ops coordination, project delivery, OBM, or account management

Understand the backend of online small businesses + service delivery

Have worked with offshore teams (bonus points for Philippines-based teams)

Are fluent in project systems, inbox tools, CRMs + marketing platforms

Already use AI tools like ChatGPT in your work

Crave one stable, fulfilling role that fits in with your life

This Role Is Not For You If You:

Run your own ops, OBM or VA business and want to keep growing it

Are juggling multiple freelance clients

Want to stay in “assistant” land this is a step up with a growth pathway

Side hustles are welcome (we love multi-dimensional humans), but this is a team role with responsibility and growth potential.

What You'll Get

25 hours/week | Mon–Fri (with flex)

Remote-first role with strong support

$35–$50/hour (based on experience)

Bonuses after onboarding + performance period

Career path to Senior Integrator/Operations Team Lead

Paid training + support with AI/systems/tools

A team that loves what we do (and shouts it from LinkedIn)

You’ll start with strong support and clear systems but you’ll have full autonomy once you’re up to speed. We care about delivery and communication, not when you log in. If you’ve got client comms covered and ops flowing, you do you.

We also want you to grow with us. Over time, you’ll be invited to contribute to content, join workshops, and advocate for Grow Advantage (if that’s your jam). We’re building a team that’s proud of the work we do — and excited to show it off.

What You'll Need

Your own laptop, phone + strong Wi-Fi

Quiet home office or co-working setup

Excellent written + spoken English

Availability during AEST work hours

Strong self-direction + accountability

How to Apply

Submit your CV

Answer a few quick questions (don’t worry, no 300-word essays)

Shortlisted applicants will complete some short real-world task before final interview

You’ll be joining a capable, respected ops team with great clients and grown-up flexibility. If you’re ready to grow with us, we’d love to meet you.

Please Answer these 3 Questions as a part of your application.

What’s your relationship with systems + tech?
Tell us about a tool, platform or process you helped implement or improve and what impact it had.

What’s your favourite kind of “ops win”?
Tell us about a time you fixed, simplified, or streamlined something that no one else wanted to touch.

What would your first 30 days in this role look like?
How would you get up to speed with clients, systems, and delivery?

🌐 growadvantage.com.au (website is under overhaul — fair warning!)
📱 instagram.com/chrissyelle_