QSG is a locally owned and operated business consultancy firm based in Townsville. We are currently seeking an experienced and highly motivated Office Administrator to join our team.

This is a permanent full-time position for a proactive and organised individual who can support various teams and functions within our business. The role requires strong administrative experience, high attention to detail, and the ability to manage multiple tasks efficiently.

Candidates must have the right to work in Australia and have at least 2 years or more administrative experience.

Key Responsibilities

Oversee and manage daily office operations to ensure efficiency and adherence to company procedures.

Serve as the primary point of contact for clients and stakeholders, handling inquiries professionally and fostering strong relationships.

Provide respirator fit testing (RFT) services, including scheduling, client communication, compliance tracking, and reporting, with training provided.

Prepare, edit, and format documents and correspondence using Microsoft Office applications.

Maintain accurate and secure electronic and paper-based filing systems, ensuring easy access to and retrieval of documents.

Follow office procedures to improve workflow and efficiency.

Support the management team with project coordination, development, and delivery.

Ensure the office environment remains professional, tidy, and conducive to productivity.

Undertake any other administrative and operational support tasks as required to contribute to the smooth functioning of the business.

This role may require the successful candidate to occasionally attend client offices (both locally and out of town) to assist with projects under the guidance of one of our senior team members.

Key Requirements

Strong proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).

Have excellent interpersonal and communication (both written and verbal) skills.

Have excellent attention to detail and ability to proofread documents for accuracy, consistency and readability.

Strong organisational skills with a keen eye for detail.

Ability to work independently and as part of a team.

High level of professionalism and confidentiality.

A proactive attitude with a willingness to learn and take initiative.

Demonstrated ability to work to a strict deadline.

Presents self for a suitable commercial environment.

High organisational and time management skills; must be punctual.

Preferable proven experience in an administrative role, within professional services.

Mandatory Qualifications / Licences

Year 12 Certificate.

High-level English.

Current Australian Driver's Licence.

Desirable Qualifications

Cert III in Business Administration or equivalent (or ability to demonstrate experience in the key areas of the role).

To apply

If this role sounds like the opportunity you've been looking for, please apply by submitting a Cover Letter & Resume via this Seek advertisement or email us at [email protected].