About your new role

The Contract Administration Officer is responsible for providing services in contract management and administration, operational and commercial performance monitoring, governance and risk within a procurement framework.
The position is part of the Chief Procurement Office and is embedded into the Waste and Resource Recovery Branch and collaborates with staff across all teams within the contract lifecycle. This role is within the Contract Management and Partnerships team (in Waste Partnerships).

Responsibilities include

Provide contract administration support to the Waste Partnerships team and Waste and Resource Recovery business

Operate and administer the document management system for the relevant agreements, including assistance to other users and stakeholders

Assist with the preparation and supply of timely and accurate information to stakeholders

Monitor compliance with document management requirements by other users of the system

Assist with capture and display of relevant contractual performance reporting in documentation of both the contractor and the City

Assist with contract management and governance activity tracking, including task lists/action tracking and routines in various systems and contract forums

Identify potential governance-related issues for the attention of the Waste Partnerships team or business representatives

Support problem solving and provide relevant, timely and accurate advice on procurement matters relating to contract administration and management.

Work collaboratively with stakeholders in providing support for contract management and administration activities.

Prepare contract documentation and prepare data to monitor low/medium elements of contracts and supplier performance. Support higher risk activities.

Utilise software including Adobe, Outlook, Word, Excel and maintain accurate data in systems including Open Windows, SAP, Objective and SharePoint.

We're looking for people who have:

Demonstrate understanding of procurement policies, processes and contemporary procurement practices to deliver value for money outcomes.

Demonstrate understanding of contract administration and governance as a support function for complex and strategic business requirements

Understanding (or the ability to acquire) of the City’s strategic business requirements and legislative requirements as they related to procurement

Good interpersonal skills with effective communication and negotiation skills to establish and maintain effective relationships with suppliers and internal stakeholders

Strong analytical, problem solving and investigative skills

A demonstrated commitment to safety

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application via the City's recruitment portal.

Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Sam Atkinson

[email protected]

Closing Date

15 September 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.