Insurance Administrator

Rare Opportunity | Full Time or Part Time | Tamworth

Your new company
Work with a well-known general insurance brand as an Authorised Representative Service Assistant and join the team on a permanent basis. This rare and exciting opportunity will allow you to apply your well-developed skillset within a close-knit and supportive environment. They have a strong presence & relationships throughout regional Australia.

The role will work closely with the principal authorised representative.

You will be responsible for the following

Manage client portfolios, claims, policies, and contracts end-to-end

Communicate with clients via phone, email and face-to-face meetings to support their insurance needs

Handle incoming and outgoing phone calls and enquiries ensuring customer satisfaction

Process essential documents accurately and efficiently

Assist in the renewal of insurance policies

Follow up on any relevant payments with clients

Other Ad-Hoc duties as required

Ensuring compliance & industry training standards are meet as required.

What you’ll need to succeed

· Previous administration experience

· Excellent written and verbal communication and interpersonal skills

· Ability to manage large client portfolios with demonstrated experience

· Ability to liaise with key stakeholders and assist when required

· Intermediate-advanced computer skills with the ability to use multiple systems effectively

· Strong attention to detail, organisation, and innovative thinking skills

· Ability to work independently as well as within a team

· Previous experience within Insurance is highly desirable

Successful candidate must be willing to obtain a relevant industry qualification (T2 – General Insurance Compliance – General Advise)

What you’ll get in return
You will enjoy a supportive and rewarding environment where modern tools and technology will be provided to you and you will be offered a salary of $60k to $65K + Super, dependent on experience (pro rata) and you will have availability to maintain a healthy work, life balance.

What you need to do now
If you’re interested in this role, contact Brett Johns on 0418 920 102 or email your resume to [email protected]

Closing date: Wednesday September 24, 2025.