Shape the Future of Information Management

Join Technology & Operations, a division within the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS)

Salary range of $113,574 to $125,720 pa plus superannuation and leave loading.

Ongoing role based in the Sydney CBD, NSW

The Information Management team at DCITHS is seeking an Information Management Analyst to play a pivotal role in how we manage, protect, and share information across the Department. In this role, you’ll:

Ensure the effective management and maintenance of the Department's information systems, including Objective & Content Manager, our Electronic Document and Records Management Systems (EDRMS) and record keeping procedures.

Guide and support staff on best practices and procedures for information management and use of EDRMS.

Coordinate and collaborate across teams to support the creation, discovery, and protection of records.

Safeguard information by upholding confidentiality, integrity, and availability in line with Department security policies.

Reporting to the Associate Director, Information Management, you’ll be a champion for records and information management—helping to optimise the way our department stores, accesses, and leverages information.

For further details, please contact Gary Cox, Associate Director Information Management at [email protected]

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About You

You’ll thrive in this role if you bring:

Experience in records and information management.

Experience in the operation, administrative support and system improvements of EDRM systems.

Experience in maintaining records in accordance with the State Records Act 1998 (NSW) and other relevant legislation

A customer-first approach, making information easy to access and use.

A proactive mindset, taking initiative to solve issues quickly.

Training skills, with the ability to coach staff and end users on EDRMS and departmental requirements.

Collaboration skills, working with your team to manage information assets and meet compliance obligations.

A focus on quality, supporting strong records and information practices across projects, systems, and records and information service desk operations.

Enjoy streamlining digital processes, and is passionate about supporting efficient, secure, and compliant information governance

At the centre of information management, you’ll combine technical expertise with strong communication and advisory skills—helping the Department improve day-to-day practices and drive transformation projects.

To learn more about the role, please click here to download the role description.

How to Apply!

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Closing Date: Thursday 18th September 2025(10:00am)

Recruitment Enquiries: Amanda Paterson, Talent Acquisition Partner, [email protected]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state

Support the creation of jobs across the creative, visitor and night-time economies

Prioritise First Nations artists, stories and culture

Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

Drive visitation through events, campaigns and visitor experience development

Activate our night-time and creative economies to unlock unique precincts and community spaces

Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.