Permanent, Full-time

Based in Toowoomba

Who are we?

RUSSELL MINERAL EQUIPMENT (RME) is a unique engineering, technology and manufacturing company. RME provides product and service-based solutions for problems encountered in the mining and mineral processing industries. With a history spanning more than 40 years, RME is an employer of choice employing more than 450 personnel worldwide across 12 international Sales and Service Centres. RME is a multiple award-winning Australian exporter with a global reach of over 440 mine site locations. RME Mill Relining Systems deliver fast, reliable and safe relines.

What’s the role?

There is now an exciting opportunity for an Engineering Systems Administrator to join the Engineering Systems team on a permanent, full-time basis.

The Engineering Systems Administrator is responsible for the day-to-day administration and maintenance of various engineering software systems, supporting users to enable their optimal utilisation of the engineering software and systems employed by RME. This will include:

Administration of engineering-centric systems and software, including frontline technical support for all end users;

Management and coordination of implementation, development and maintenance activities for applicable software;

Assist with proactive review and development of processes and procedures;

Management and diagnosis of Engineering System outages, regularly communicating with users and stakeholders regarding resolution and status;

Liaising with the product vendor of the chosen engineering software including management of licensing agreements, evaluating/testing new technologies and version updates prior to release to all users;

Liaise with stakeholders on quality and standards requirements for the system design and structure;

Develop training material on the use of core applications, deliver training to end users; and

Due to the global nature of our business, this role will include scheduled weekends.

What are we looking for?

At RME we pride ourselves on living our values to create and maintain an exceptional culture. During our recruitment process we aim to find the right people who align with our values and culture.

To be successful in this role, you will possess:

2 years IT or engineering system helpdesk or related user support experience;

Ability to work autonomously and as part of a collaborative team;

Demonstrable ability to plan and prioritise workload, working to tight project timelines with changing priorities;

Highly developed analytical skills with excellent attention to detail and accuracy;

Strong stakeholder management (including external vendors) and communication skills with the ability to communicate information to technical and non-technical stakeholders;

Experience in deploying and supporting various Engineering software packages, such as (but not limited to) SolidWorks, SolidWorks PDM, AutoCAD and PTC products such as Windchill, Mathcad, Creo, Illustrate; and

Demonstrated ability to train users, including providing technical support and advice.

The ideal candidate may also possess:

Advanced Diploma of Engineering, Computer Science, or a related field;

Formal qualifications or advanced knowledge of various software packages, such as PLM, PDM, CAD and simulation;

Formal qualification in training and assessing, experience leading classroom-based environments;

At least 12 month’s experience using Enterprise Resource Planning software (D365, etc.); and

At least 12 month’s experience in the use of 3D CAD modelling packages (Solidworks, Creo Parametric, etc.).

What’s in it for you?

RME is a global, family-friendly employer of choice, with a genuinely positive and employee focused work culture. We offer flexible shifts to allow you to maintain a true work/life balance.

We are passionate about our People and offer a range of benefits including an active Social Club, Paid Parental Leave, Employee Assistance Program, regular staff events including; team events, quarterly company BBQs, Christmas Parties and Christmas Fairs, and much, much more!

All applications must include a short cover letter addressing the Skills, Qualifications and Experience as outlined above and be submitted by clicking APPLY by 22 September 2025.

Candidates applying for this role must be prepared to undergo background checks, which may include reference checks and a federal police check.