```html

Job Opportunity: Wakefield Orthopaedic Clinic Medical Administrative Support - 12 month contract

About Us:

Wakefield Orthopaedic Clinic is a premier provider of specialized orthopaedic care in South Australia, dedicated to delivering high-quality treatment for over 28 years. Our clinic focuses on best practice care and established clinical pathways for patients dealing with sports injuries, arthritis, orthopaedic trauma, and joint replacements. With a team of 18 expert surgeons specializing in shoulder, elbow, wrist, hand, hip, knee, foot, and ankle surgery, we are passionate about keeping our patients active and moving.

Location:

Central Business District (CBD),

Calvary Adelaide Hospital – Angas Street

The Opportunity:

We are looking for a proactive Personal Assistant for a 12-month contract to cover maternity leave. The ideal candidate would have a patient care and customer service-oriented approach.

Key Responsibilities:

Executive Support

Schedule and manage patient appointments and day to day schedule

Be the go-to contact for patients, staff and external providers

Minimum 6-12 months of medical administration experience is required

Clinic & Theatre Management

· Book appointments and surgeries and manage changes

Billing & Accounts

Handle billing processes and maintain patient accounts

· Maintain accurate records

Daily Clinic Reconciliation

Patient Liaison

Be friendly, professional first point of contact for patients

Answer queries and offer support throughout their journey

Documents & Reports

Dictation Typing

Prepare letters, notes and medical reports with attention to detail

Skills and Qualifications:

Previous experience with medical software (preferably Genie) is a plus

Excellent phone etiquette and communication skills

Strong customer service orientation

Familiarity with invoicing and patient account management

Exceptional organisational skills

Proficient keyboarding skills (minimum 60 wpm) and strong computer literacy

Minimum typing speed of 55 wpm is required

Typing speed of 55-59 wpm is acceptable as minimum requirement

Current Australian work authorisation is required at time of application

If you are enthusiastic about contributing to a team that prioritises patient care and satisfaction, we want to hear from you!

Apply Now!

```