Join SHINE SA as a Medical Administration Officer!

We’re looking for enthusiastic and dedicated Medical Administration Officers (MAOs) to join our team across multiple locations.

We have two fixed-term, part-time positions available until 31 August 2026:

0.8 FTE role based at Woodville, working Mondays, Tuesdays, Wednesdays, and Fridays.

0.4 FTE role based at Hyde Street, working Tuesdays and Thursdays.

At SHINE SA, we’re committed to providing comprehensive sexual, reproductive, and relationship health services. Our mission is to deliver inclusive, client-centred care to diverse communities across South Australia, including young people, Aboriginal and Torres Strait Islander communities, LGBTIQA+ individuals, and people with disabilities.

About the Role:

As a Medical Administration Officer, you’ll play a crucial role in supporting our Clinical Team. This position is perfect for someone with exceptional customer service skills, strong attention to detail, and a passion for making a difference. You’ll be the first point of contact for our clients, helping to create a welcoming and supportive environment.

Key Responsibilities:

Provide professional, responsive medical reception services

Schedule and manage client appointments

Maintain accurate client records and support clinical operations

Assist with administrative tasks, including mail, facility management, and financial data

Contribute to a positive client experience and uphold SHINE SA’s values

What We’re Looking For:

Exceptional communication and customer service skills

Strong administrative skills with proficiency in Microsoft Office

Ability to work independently and as part of a team

Knowledge of medical terminology and experience in clinical administration

Commitment to equity, social justice, and the diverse needs of our communities

Why SHINE SA?

Be part of a passionate team dedicated to improving community health

Make a real impact in the lives of others

Ongoing professional development and training opportunities

Diverse and inclusive workplace

Salary Sacrifice arrangements available

Apply now and be part of a forward-thinking, values-driven organisation that puts people first. Please submit your application including a cover letter addressing the essential requirements of the position, your CV, and contact details for three referees.

Applications close at 9 am Monday 25 August 2025 and please indicate which role you are applying for.

Please contact Gillian Petracaro on [email protected] if you have any questions.

SHINE SA is an equal opportunity employer. If you don’t tick every box in this ad, please don’t rule yourself out. We acknowledge that people in underrepresented groups (including Aboriginal, LGBTIQA+, culturally diverse and people with disability) tend only to apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes – so if this role resonates with you, please apply.

This appointment will be subject to a satisfactory Working with Children Checks (WWCC).