
Duty Manager
Broncos Leagues Club
Posted 2 days ago
Ready to step up into a leadership role where every shift brings something new?
We're on the lookout for a confident, hands-on Duty Manager to join the Broncos Leagues Club crew. You'll be the go-to person on shift β making sure our guests are looked after, the team feels supported, and everything runs like clockwork.
π° Salary package: $79,000 + 5 weeks annual leave
β¨ What you'll be doing:
Leading and supporting staff across all areas of the Club
Being the friendly face for guest queries, compliments, and the occasional tricky situation (with a smile!)
Keeping daily operations humming β rostering, cash handling, security, and service standards
Rolling up your sleeves during busy service times and working alongside the team
Making sure we tick all the boxes for Liquor, Gaming, and Fair Work compliance
Creating a culture of teamwork, safety, and amazing customer service
π What we're looking for:
2β3 years of leadership or supervisory experience in hospitality
Strong people skills β approachable, fair, and leading by example
Confidence with cash handling, compliance, and operations
A problem-solver who can think on their feet and stay cool under pressure
High energy, positivity, and a real passion for hospitality
Australian work rights are required at the time of application
π¬ The soft skills that matter:
We know great managers aren't just good at running a shift β they know how to bring out the best in people. We're looking for someone who is:
A natural communicator who can listen as well as lead
Calm and steady under pressure, keeping the team focused when it gets busy
Able to motivate and inspire others with positivity and fairness
Approachable, empathetic, and confident in building strong relationships
Proactive β spotting what needs to be done before it becomes an issue
π You'll need:
RSA, RSG, Approved Manager's Licence & Gaming Machine Licence
Current First Aid Certificate
If First Aid Certificate is not currently held, it must be obtained within 30 days of employment
Certificate IV in Hospitality (Supervision) β a bonus!
β° Your roster:
Our Duty Managers work across a 7-day rotating roster with a mix of early, mid, and late shifts. Rosters are published a month in advance so you can plan life outside of work too.
π Benefits & Perks:
We know hospitality is fast-paced β so we make sure our team is supported, rewarded, and having fun along the way:
A free meal every shift + unlimited coffee (or teas if that's your thing)
Broncos home game tickets (yes, you'll get to cheer on the team!)
5 weeks annual leave to actually rest and recharge
Fully funded Employee Assistance Program (EAP)
Annual wellbeing allowance to invest in you
A genuinely fun, collaborative culture (no, really β we mean it!)
As part of our DM group, you'll get specific training across Ops, HR, Marketing & Finance β giving you career growth and a behind-the-scenes seat at the decision-making table
π« Why you'll love working with us:
At Broncos Leagues Club, we're more than just a Club β we're a community. As a Duty Manager, you'll gain experience across all areas (bars, gaming, catering, events) and have the chance to grow your leadership career in a supportive, fun environment.
If you're after a role where no two days are the same, and you love making an impact for both guests and your team, then this is the gig for you! π
π Apply now and take the next step in your hospitality career with Broncos Leagues Club.
About Broncos Leagues Club
Welcome to Broncos Leagues Club, a $20 million entertainment complex that is home to almost 40,000 members and six time premiers, the Brisbane Broncos.
At Broncos Leagues Club there really is something for everyone. This website is loaded with features to help you find what youβre looking for and also keep you up to date with the latest news and events. Here you can take a tour with Brisbane Bronco, Corey Parker, download a copy of our latest Clublife, purchase tickets for shows and events at our online store, make a reservation for The Buffet, subscribe to our e-newsletter or walk through our function rooms via a virtual tour.
Source: This is an extract from the company's own website.
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