Disability Support Officer – Melbourne

About Humani PTY LTD

Humani PTY LTD is a disability support company based in Melbourne, dedicated to providing high-quality, person-centred care for individuals with complex and high needs. We are a growing, values-driven organisation that prides itself on flexibility, respect, and a supportive team culture.

We are currently seeking a highly skilled and passionate Disability Support Officer to join our team on a full-time basis. This role is ideal for someone who is experienced, professional, and committed to delivering high-quality support to people living with complex disabilities and high needs.

What we offer

• Full-time position with stable hours

• Annual salary of AUD 80,000 (depending on experience)

• Mileage payment for use of own vehicle

• Ongoing training and professional development opportunities

• Supportive and inclusive team environment

About the Role

As a Disability Support Officer, you will play a key role in ensuring that participants receive high-quality, person-centred support. You will be responsible for:

• Providing advanced care and hands-on support to participants with high and complex needs, including bowel care and other personal care routines.

• Coordinating and supervising support workers to ensure consistent and high-quality service delivery.

• Working closely with participants, their families, and external service providers to achieve NDIS goals and maintain a strong support network.

• Promoting independence, dignity, and cultural sensitivity in all aspects of care.

• Maintaining accurate and timely documentation and reports.

• Responding calmly and effectively to challenging situations, ensuring safety and wellbeing at all times.

Essential Requirements

• Minimum 2 years’ proven experience working with people with high and complex needs (including bowel care).

• Demonstrated experience in team coordination and support worker supervision.

• Strong knowledge of NDIS practice standards, participant rights, and duty of care.

• Exceptional interpersonal and communication skills, with a proven ability to build respectful and trusting relationships.

• Excellent organisational and time management skills.

• Cultural awareness and sensitivity when working with people from diverse backgrounds.

• Current Working with Vulnerable People Check/Registration.

• Current National Police Check.

• First Aid & CPR Certificate.

• Valid Driver’s Licence and access to a reliable, comprehensively insured vehicle.

• Unrestricted working rights in Australia.

Qualifications

• Minimum Certificate IV in Disability, Community Services, or Mental Health.

• Diploma or Degree in a health-related field (e.g., Nursing, Allied Health, Psychology) highly desirable.

• Additional specialised training in high-intensity support (bowel care, manual handling, medication management, etc.) is strongly preferred.

To Apply

Please forward your resume and a one-page cover letter addressing the essential experience and qualifications you bring to this role.