About the role

Fortstone is seeking an experienced and personable Building Concierge/ Building Assistant to join our team in in a brand new luxury residential apartment complex in Perth. Within this full-time role you will be the key point of contact for residents and visitors, providing excellent customer service and assisting with managing the day-to-day operations of the building and providing support to the Facilities Management team.

What you'll be doing

Welcome and greet all visitors, clients, and tenants in a friendly and professional manner

Manage the reception area, including answering phone calls, directing enquiries, and accepting deliveries

Provide administrative support to the building management team as required

Maintain a high level of building security by controlling building access and monitoring CCTV

Assist with the coordination of building services, such as cleaning, maintenance, and event management

Respond to tenant and visitor queries in a timely and effective manner

Promote a positive and professional image of the building at all times

What we're looking for

Minimum 2 years' experience in a similar customer service or concierge role, preferably within a residential or hotel setting and only applicants with prior experience will be considered.

Strong communication and interpersonal skills, with the ability to interact with a diverse range of stakeholders

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficient in the use of office equipment and computer software, including Microsoft Office

A friendly, professional, and customer-focused approach

Knowledge of building security and access control systems would be advantageous

What we offer

At Fortstone Property Services, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, opportunities for career development, and flexible work arrangements.

About us

Fortstone Property Services is a leading provider of property management and building services in Western Australia. We pride ourselves on our commitment to delivering exceptional service and building strong relationships with our clients and the communities we serve. As a growing company, we offer exciting opportunities for career advancement and the chance to be part of a dynamic and innovative team.

Apply now to join our team as a Building Concierge/Building Assistant at Fortstone Property Services.