Logo for Customer Service Coordinator - Warehouse & Logistics

Customer Service Coordinator - Warehouse & Logistics

SKOPE Refrigeration
Bella Vista, NSW
A$70,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
Hybrid

Posted 3 days ago

SKOPE Services Australia is looking for a full time Customer Service Coordinator - Warehouse & Logistics to join our supportive team in Bella Vista.

At SKOPE Services, we deliver exceptional service and support across many industries. We offer comprehensive services including refrigeration equipment, repair, maintenance, warranty protection, and support for refrigeration equipment. Our commitment to reliability, efficiency, and excellence ensures that we provide a top-tier service to our valued clients.

In this key support role, you’ll manage various aspects of our fleet assets, logistics, warehouse services, and admin tasks. You'll work closely with the Service Delivery Manager and help ensure smooth day-to-day operations. All training is provided in-house using our bespoke MendrhubAsset Management system.

  • Assisting the team to meet day-to-day fleet customer needs
  • Support logistics operations, monitor inboxes, and process job requests
  • Assist with reporting, spare parts ordering, and managing repairs
  • Maintain accurate, up-to-date job records and ensure service levels are met
  • Communicate clearly with stakeholders and work closely with internal teams
  • Support continuous improvement projects and performance tracking

To succeed in this role, you should ideally have experience in a similar position, possess excellent organisational and problem-solving skills, have a vibrant and professional telephone manner, be a team player and be able to handle pressure well during the busy times.

If you believe you have the background and enthusiasm to join our team, we would love to hear from you.
We will be interviewing as applications are received. Confidential enquiries can be directed to [email protected].

How to apply: Please apply by clicking the apply button or by visiting our careers page at www.skope.com/skope-careers

Applicants must be legally entitled to work in Australia If you are not an Australian citizen you must have the right of permanent residence or a valid work visa.

Pre-employment checks will include drug & alcohol testing and reference checking.

About SKOPE Refrigeration

Bella Vista, NSW, Australia
Manufacturing, Transport & Logistics
501-1000 employees

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