We’re working with a highly regarded business in the Melbourne CBD that’s looking for a friendly, capable, and solutions-focused Customer Service Officer to join their small and supportive team. This is a full-time, office-based role (Monday to Friday, 9am–5pm) in a modern and spacious office, just a short walk from public transport – no long commute or tricky connections needed!

About the Role:
You'll be joining a tight-knit team of three in customer service, where collaboration and teamwork are key. Your responsibilities will include:
• Responding to customer enquiries via phone and email
• Updating customer records & processing invoices
• Resolving customer issues and following up where needed
• Supporting the wider team with general admin tasks
• Using SAP Business One and Microsoft Office Suite daily (training provided if needed)

What we’re looking for:
• Experience in a customer service role, within a product based company, in an office-based environment is beneficial
• Natural problem solvers and enjoy helping people
• Confident communicators – both written and verbal
• Can pick up new systems quickly
• Have full working rights in Australia

Benefits of the Role:
• Beautiful, modern CBD offices with plenty of space
• Day off on your birthday (can be taken within the month of your birthday)
• Laptop provided
• Great culture – no egos, just down-to-earth people doing good work

Apply Now – Click the link to submit your application or contact Todd Elliott on 03 9535 2111 for a confidential discussion.