We are looking to appoint a passionate and experienced Sales Support Specialist to join our Sales Team.

Reporting to the Sales Manager, ideally you will come from a similar position, and you are looking to carve out your next long-term career move.

About the business

Careview is Australia's leading Disability Software Platform and encompasses web and mobile applications that are used daily by over 700 organisations Australia-wide that support 135,000+ NDIS Participants.

We're passionate about providing software products that improve the way our customers deliver services to Australians that are living with disability.

We care about our people and provide great salaries as well as opportunities for career progression.

About the role

This is a full-time role from 8.30am-5pm Monday to Friday offering the successful candidate the option to work fully from home within the Wider Brisbane / Gold Coast regions.

We're looking for someone that lives and breathes SaaS Software sales. You'll be expected to work autonomously as well as with other sales team members to produce outcomes that deliver on our retention and growth strategies.

Day to day

The day-to-day responsibilities of the position include;

Assisting our Sales Team to effectively manage leads in our Zoho CRM

Assisting our Sales Manager with marketing campaigns and other sales-related activities

Supporting and delivering product demonstrations remotely via Teams and Zoom

Providing system onboarding and training to new customers

Engaging with existing customers to ensure they are aware of the full scope of platform features

Providing feedback to the product team regarding opportunities for continual platform improvement.

Required Skills and Experience

To be successful in this role the ideal candidate will possess the following;

Minimum of 3 years experience in a similar sales role for a large-scale, multi-tenant cloud-based CRM or similar

Experience using Zoho CRM or similar

Experience in providing software demonstrations

Experience with onboarding and training new customers

Outstanding communication skills, both written and verbal

Strong customer service skills and a commitment to excellence

Ability to complete tasks within designated timeframes

Computer literacy across the Microsoft office suite of programs

Unlimited Full-Working Rights in Australia

Ability to work independently and autonomously with minimal supervision.

As part of the recruitment process, there are number of checks which may be conducted to demonstrate the applicants suitability for a role including; police/criminal background checks, due diligence checks, right to work checks and/or reference checks.