About Us

Glow Health Care Agency is a progressive and client-focused organisation delivering tailored support across the NDIS, Supported Independent Living (SIL), SDA, aged care, staffing, and allied health sectors. We are passionate about delivering high-quality care that empowers our clients to thrive and are equally committed to creating a supportive workplace where our team can grow professionally.

Position Overview

We are seeking a knowledgeable and proactive Part-Time HR Manager to lead and oversee HR operations for Glow Health Care Agency. This role is pivotal in supporting our diverse workforce—including case managers, support workers, registered nurses, and allied health clinicians—by ensuring strong compliance, effective recruitment practices, and a positive work culture. You will also supervise our internal recruitment team and work closely with operational leaders to ensure a smooth and compliant HR environment across NDIS, SDA, aged care, and broader healthcare services.

Key Responsibilities

1. Strategic HR Leadership

Lead the implementation and continuous improvement of HR systems, aligned with regulatory requirements and internal goals.

Act as the primary HR advisor to management and team leaders across departments.

2. Policy, Contracts & Compliance

Develop and maintain HR policies and procedures in line with Fair Work, NDIS Practice Standards, SDA requirements, and Aged Care Quality Standards.

Draft and review subcontractor and employee agreements.

Maintain HR compliance registers (WWCC, Police Checks, NDIS Worker Screening, First Aid, etc.).

3. Workforce & Recruitment Oversight

Lead and manage a small internal recruitment team (2 staff members).

Oversee recruitment and onboarding for direct support workers, nursing staff, allied health professionals, and admin staff.

Coordinate workforce planning and forecast future staffing needs in collaboration with department heads.

4. Employee Relations & Investigations

Address employee and contractor complaints, grievances, and performance concerns with professionalism and discretion.

Manage and investigate workplace incidents, escalating as required.

Promote a positive and inclusive team culture through consistent support and engagement.

5. Training & Development

Ensure mandatory and role-specific training is delivered and tracked (e.g., NDIS orientation module, manual handling, infection control).

Liaise with external training providers and maintain training compliance across all staff.

6. HR Operations & Reporting

Maintain up-to-date staff records, contracts, appraisals, and HR documentation.

Collaborate with finance/payroll to ensure accurate HR data for pay and entitlements.

Assist in internal audits, risk reviews, and accreditation processes as needed.

Qualifications & Experience

Essential:

Minimum 3 years of HR management or senior coordination experience.

Strong knowledge of Fair Work Act, NES, and relevant employment law.

Experience in HR operations across healthcare, aged care, or disability support services.

Demonstrated experience in recruitment and employee relations.

Desirable:

Exposure to NDIS Quality and Safeguards Commission standards.

Understanding of SDA tenancy principles and aged care governance frameworks.

Familiarity with HR platforms (e.g., Employment Hero, Elmo, HRIS, Citation etc.).

Skills & Attributes

Excellent interpersonal and communication skills across all levels.

High attention to detail and strong organisational capability.

Discreet, ethical, and able to manage sensitive information.

Confident working independently in a fast-paced, dynamic environment.

What We Offer

Part-time flexibility (15-20 hours/week) with hybrid or in-office options.

Inclusive and collaborative work environment.

Competitive remuneration based on experience.

Ongoing professional development and support from leadership.

How to Apply

If you’re an experienced HR professional looking to make a meaningful impact in the healthcare and disability space, we’d love to hear from you. Please send your CV and cover letter to [email protected]