Akadia is a Registered Training Organisation (RTO Code 32526) and an NDIS registered provider of Community Nursing (ID: 4050018792) operating from Toowoomba. We are currently recruiting for a full-time Receptionist to join our team.

If you would like to work with a company that offers a supportive and flexible work environment, look no further!

About You:

Have a qualification and/or relevant work experience

Experience with Microsoft Office suite is essential

Experience with databases will be well regarded

Work experience within a RTO environment will be well regarded but is not essential

Pay attention to detail

Able to problem solve

Have a professional attitude

Are organised and tidy

Have great time management skills

Able to prioritise requirements

High-level written and oral communication skills

Descriptions of the role:

The position of Receptionist will be supporting the Toowoomba Office in an administrative capacity. This will involve being an integral part of the day-to-day operations of the office environment, attending to reception, responding to online and email enquiries, answering phone calls, operating student management software and providing general assistance to the management team.

Daily duties will include:

Providing reception service

General office administration duties

SMS database management

Responding to and providing advice to online enquiries about courses and referrals

Assisting with enquiries about eligibility, costs and enrolment of apprentices and trainees

Processing payments

Liaising with employers and placement providers

Answer phone enquiries and direct appropriately

Provide administrative support to other team members, including trainers, nurses and the leadership team.