About Us:

DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Foster and Kinship Care, Workforce, Allied Health and Disability Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey.

About The Role:
We are excited to welcome a full-time Receptionist to our Ipswich Central office, where you'll be an integral part of our supportive administration team. Working Monday to Friday, you'll provide essential support to our Youth, Families & Communities, Foster & Kinship, and our Allied Health divisions.

In this dynamic and rewarding role, you'll engage with a diverse range of individuals daily, offering assistance and creating a welcoming environment for all. We value inclusivity and strive to reflect the rich diversity of the communities we serve. Our team is committed to fostering a culture where everyone feels respected, valued, and empowered to contribute their unique perspectives.​

If you're passionate about making a positive impact and thriving in a collaborative setting, we encourage you to apply and join us in our mission to support and uplift our community.

Your main responsibilities will include:

Front office duties, phones, greeting clients, reviewing paperwork, and ensuring compliance is met on DCC information platforms.

Speaking with clients daily, building rapport, and guiding them through their engagement with DCC.

Administration, data entry, filing, and customer excellence

Coordinate appointments, meetings, fleet, and activities for clients and staff members

Creating an environment that is welcoming to our clients, staff, children, and young people

Handle any other tasks as required to ensure the smooth running of Ipswich office

Requirements:

Outstanding customer service skills, with excellent verbal and written communication

Demonstrated proficiency in utilising modern technologies

Strong attention to detail and time management skills

Can do attitude and dedication to get the job done

Be a collaborative team player and able to conduct your work autonomously

Experience and understanding of Child Safety, NDIS, Family-Based care or Community Services sectors is advantageous

Valid Australian driver's licence (P2 or Opens)

Working with Children Check (Blue Card) and NDIS Worker Screening Check (Yellow Card) or able to obtain

Satisfactory Licenced Care Services (LCS) Check or able to obtain

Able to pass a National Police Check

How to apply:

Please complete and submit your cover letter explaining how your skills, experience, and personal attributes qualify you to succeed in completing the key responsibilities.

If this sounds like an opportunity for you, or should you have further questions or require more information, please contact [email protected].

We are committed to promoting diversity and cultural inclusivity. DCC Industry Group is an equal opportunity employer and encourages applications from people of all backgrounds, including CALD, LGBTQIA+, women, and First Nations people.