Operational

The Practice Manager will work collaboratively with the

practice staff to:

• develop and maintain a suite of practice policies

and procedures

• develop and maintain a business continuity and

disaster recovery plan

• develop and maintain an asset register

• ensure consumables and equipment are kept

stocked and maintained to the manufacturer’s

standards and conditions

• be part of and contribute to a team environment

• oversee that the practice and rooms are clean, tidy

and accessible

• lead accreditation compliance and implementation

including preparation

• oversee day-to-day practice operations

• keep the team’s knowledge of the practice IT

systems up to date

• develop relationships with GPs, allied health

professionals and other stakeholders.

Personnel

The Practice Manager will:

• coordinate staff employment and rosters, including

annual leave cover

• arrange locum cover for clinical staff when

necessary

• encourage governance and social responsibility

• encourage employee motivation, professional

development and satisfaction

• coordinate the interviewing and hiring of staff

• conduct regular staff training, meetings and

appraisals.

Safety, quality and culture

The Practice Manager will adhere to the practice’s

policies, procedures and code of conduct by:

• leading risk management and quality improvement

processes

• recording incidents and near misses

• exercising duty of care including meeting practice

standards and accountability

• maintaining patient and practice confidentiality at

all times

• ensuring the practice building and work spaces

are conducive to a safe and practical work

environment

• ensuring clinical governance processes are in

place

• contributing to the development of a culture

consistent with the values of the practice.

Appointment requirements

The Practice Manager will:

• undertake a pre-employment interview

• provide appropriate references for contact as

requested by the practice

• participate in an orientation or induction program

• participate in a performance review process.

Desirable

The Practice Manager will have:

• previous experience with Best Practice Software:

• working knowledge of Windows-based software

systems (e.g. Word and Excel)

• a detailed understanding of the Medicare Benefits

Schedule

• an understanding or experience in general

practice accreditation and standards.

Hours of work

This position requires an average of 28-35

hours per week.

However, from time to time the Practice Manager may

be required to work reasonable additional hours, as

necessary to fulfil the requirements of the position or

as requested by the Principal Doctor/s. This may

include answering messages outside work hours.