Are you an experienced, compassionate professional ready to lead a close-knit medical team with warmth and confidence?

About the Role:
Our small, boutique medical centre in Newcastle is seeking a capable and nurturing Practice Manager or Medical Receptionist to support our clinicians and ensure smooth day-to-day operations.

You'll play a central role in keeping the practice running with care and efficiency—supporting both staff and patients with a gentle, can-do approach.

Key responsibilities:

• Overseeing daily operations and bringing structure and calm to the clinic
• Leading and supporting a small, friendly team
• Coordinating rosters and ensuring smooth patient flow
• Managing invoicing, billing, and daily financial tasks
• Liaising with private hospitals and managing referrals and correspondence

About You:
You're organised, approachable, and confident in managing the needs of a busy practice with kindness and professionalism.
You’ll ideally have:

• Prior Practice Management experience, or 2+ years as a Senior Medical Receptionist
• Strong working knowledge of Best Practice or VIP medical software
• Experience in medical billing, debtors, and Xero would be highly regarded
• Excellent communication skills and a warm, patient-first attitude
• Supportive, inclusive team environment
• Boutique setting with a strong focus on patient care and service
• Family-friendly and flexible culture
• Opportunity to make the role your own and shape how the practice runs