Customer Service – Rental Sales Agent (with future opportunity to progress into a Fleet Role)
📍 Avis & Budget Car & Truck Rental – Ballarat

Avis & Budget Car & Truck Rental is seeking a motivated and customer-focused Rental Sales Agent to join our Ballarat branch. This position will commence on a casual basis with a four-month trial, with the opportunity to transition into a permanent full-time role. Availability across both weekdays and weekends may be required.

About Us

Avis & Budget Car & Truck Rental is a respected global brand, recognised for its dedication to customer service and wide range of vehicles. Our Western Victoria franchise is a family-owned business, operating across 13 locations and continuing to expand. We are proud to offer a supportive and professional working environment with genuine room for growth to excel in various positions across the business.

The Role

This is a customer service and office-based position where no two days are the same. Key responsibilities include:

Greeting customers and processing rental agreements

Managing telephone and email enquiries, including reservations

Preparing and maintaining rental documentation

Ensuring vehicles are clean, roadworthy, and ready for hire

Coordinating vehicle movements, deliveries, and returns

Assisting with fleet management and daily operational tasks

About You

To be successful in this role, you will demonstrate:

Strong customer service and communication skills

Professional presentation and attitude

Proficiency in Microsoft Office (Word, Excel, Outlook)

Confidence using multiple computer systems

High attention to detail and problem-solving ability

A valid driver’s license

A willingness to learn and progress within the business

Benefits

Join a stable and growing family-owned company for over 25 years

Work within a supportive team across multiple branches

Room to grow and excel in a variety of career pathways within the company

Bonus opportunities through our associated dealership, Rix Cars

Genuine opportunities for career progression into fleet and other roles.

How to Apply

If you are enthusiastic, reliable, and committed to providing excellent customer service, we invite you to apply.
📧 Please forward a cover letter and resume to [email protected]