Ideal opportunity to join a premier specialist surgery practice

We are seeking a warm, organised and detail-oriented Medical Receptionist / Administrative Assistant to support our Oral & Maxillofacial Surgeon in delivering outstanding patient care in a highly regarded specialist surgical practice.

This permanent part-time position offers a mix of front-desk duties and administrative work. While you will be the first point of contact for patients, much of the role involves supporting the day-to-day operations of the practice - including managing patient correspondence, preparing clinical documents, and assisting with bookings.

You will work closely with our surgeon, clinical team and administrative team to ensure each patient's journey is smooth, well-coordinated, and professionally managed from referral through to recovery.

Permanent part-time role

2 days per week

Monday & Tuesday

Benefits for you:

Full training provided

Ongoing professional development - including education sessions run by our surgeons and management team

Supportive and collaborative team culture

Fitzroy North location, close to public transport, cafes, and shops

Free on-site parking

Duties:

First to answer phones, manage enquiries and appointment scheduling

Greet patients and visitors with warmth and professionalism

Process payments and provide billing assistance

Maintain a clean, welcoming, and efficient reception environment

Liaise with clinical staff and patient coordinator to ensure the daily schedule runs smoothly

Assist with managing referrals, imaging, and patient registration

Support patient correspondence including follow-ups and documentation

Help coordinate appointments and surgical bookings

Liaise with health funds and hospitals

Assist with accurate record keeping and clinical billing tasks

Essential:

Minimum 1-2 years of experience in medical administration or administrative role (specialist, surgical or dental preferred)

Excellent communication and interpersonal skills

Strong attention to detail and high level of organisation

Ability to prioritise tasks and work independently

Friendly and professional approach to patient care

Desirable but not essential:

Experience with Genie Software

Previous experience in a specialist surgical or dental practice

Knowledge of health fund processes and hospital bookings

Interest in dental or oral & maxillofacial surgery

Only short-listed applicants will be contacted.

Remuneration negotiable in line with experience.

Enquiries: [email protected]