JOB TITLE
Field Service Engineer – Life Science & Laboratory Instrumentation

LOCATION
Brisbane, QLD

This role is responsible for QLD as a state.

Travel is required outside of QLD for training.

BENEFITS

Competitive base salary + performance bonus + car allowance

Laptop, phone, toolkit, and expense card provided

Structured onboarding and ongoing OEM factory training

Inclusive, values-driven culture supporting real scientific progress

ROLE/DESCRIPTION
As a Field Service Engineer, you’ll be the technical face of the business, ensuring high-performance instrumentation is installed, commissioned, and maintained to factory specifications. You’ll support scientists in research, clinical, biotech, and industrial labs by:

Performing on-site installations, IQ/OQ, training, and documentation

Conducting preventative maintenance, fault diagnosis, and repairs

Providing remote support, coordinating spare parts and loan units

Managing service cases via CRM and maintaining local inventory

Collaborating with product specialists and mentoring junior staff

Upholding safety standards and submitting timely expense reports

Travelling approximately 30% of the time across capital cities and regional sites

REQUIREMENTS

Degree, diploma, or trade certification in Electronics, Mechatronics, Biomedical, Analytical Chemistry, or related field

3–7 years’ experience in field service or depot repair of lab/medical devices

Expertise in liquid handlers, HPLC/LC-MS, spectroscopy, or imaging systems highly regarded

Strong fault-finding skills across electromechanical, fluidics, optics, and software domains

Ability to read schematics, use diagnostic tools, and navigate CRM/ERP systems

Excellent communication, time management, and analytical thinking

Valid driver’s licence and eligibility to work in Australia

Willingness to travel domestically and internationally as required

Physical ability to lift up to 20kg and work in PC2/PC3 labs and cleanrooms.

ABOUT i-PHARM CONSULTING
i-Pharm Consulting is a specialist recruitment company servicing the global Life Sciences industry. We provide both permanent and contract staffing solutions to a wide range of Pharmaceutical, Medical Device, Biotechnology, and Contract Research Organisations (CROs). Our areas of expertise include Clinical Research, Sales & Marketing, Engineering & Manufacturing, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Quality Assurance, Supply Chain & Logistics, and Bioinformatics.
Visit us at www.i-pharmconsulting.com.

TO APPLY:
If you would like to discuss this vacancy further, please call Gemma on (02) 8310 5852 or email [email protected].
If this role is not suitable, Gemma is also available to discuss other possible positions or answer any general questions regarding your career and the current market.