About the role

The Business Administration Officer assists in supporting the Statutory Planning Business Unit to align with the organisational objectives outlined within the City of Swan Strategic Community Plan. By delivering efficient, timely and precise planning and business support services, the position ensures adherence to established business processes and regulatory obligations within the Planning Legislative Framework.

Key Accountabilities include, but are not limited to;

• Administer and release of planning-related documents including planning approvals, endorsed plans, mailing lists, and other associated records, ensuring compliance with relevant legislation, policies, and privacy requirements, and delivering timely and accurate information to internal and external stakeholders.
• Support for Referrals, Advertising, and Public Consultation: Administer the public consultation & various registers, including the registration, maintenance, and acknowledgement of submissions and notifications.
• Financial and Payment Processing: Process Statutory Planning payments and refunds, including issuing invoices and receipts, ensuring accuracy and compliance with financial procedures.
• General Administrative Duties: Perform routine administrative tasks such as photocopying, preparing letters, distributing correspondence, and responding to basic planning-related enquiries. Provide job-sharing support within the Business Support team when necessary.
• Administrative Support for Planning Applications: Provide direct support in the scanning, validation, registration, lodgement, processing, and maintenance of planning applications, referrals, further information requests, notices, and determinations. Assist in verifying and maintaining property records to ensure accurate linkage of planning determinations to current and historical properties.
• Continuous Improvement and Relief Support: Assist in the development and implementation of improved administrative procedures and practices. Provide overflow administrative support to the Business Unit as required and act in the Business Support Officer role when necessary.

About you

The successful candidate will have the following:

• Certificate III or above in Local Government (Planning and Building) or Business Administration or related field, or completion of accredited/industry-based training courses or relevant work experience equivalent to the Level in Business Administration

• Demonstrated computing proficiency with basic to intermediate skills in the use Microsoft Office suite products in word processing, formatting and excel spreadsheets and document management

• Proven ability to prioritise work and meet multiple deadlines while working under pressure

• Current ‘C’ Class Drivers Licence
• A satisfactory National Police Certificate is required.

For more information about the role please refer to the position description.

About working with us

The salary for this position will be from $68,485.62 - $74,307.64 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including

• Flexibility to balance work and life through supported work from home and a 19-day month
• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 17%
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Lyn directly on 9267 9289.

For queries regarding the application process, please contact our friendly People Services team on 9267 9145.

To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date: Friday, 5 September 2025 at 11pm AWST.

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible.