About GLI

Global Leadership Institute (GLI) is a higher education provider in Brisbane, focused on leadership programs in areas such as policing, cybersecurity, and counter-terrorism. We are TEQSA-registered and CRICOS-approved to deliver courses to both domestic and international students. GLI is committed to excellence in teaching, compliance, and student support.

Key Responsibilities

Provide day-to-day administrative support for academic and management.

Assist with application processing, enrolments, and student records.

Manage reception duties — greeting and assisting students, staff, and visitors in a professional and welcoming manner.

Handle and respond to enquiries (in person, by phone, and email) ensuring accurate information and timely follow-up.

Ensure adequate stock of office supplies and oversee the smooth operation of campus equipment, including computers and scanners.

Maintaining the campus environment is well-presented, clean, and professional, with reception and public areas maintained to a high standard.

Flexible support across administrative functions.

Requirements

Proven experience in an administrative role within the education sector.

Hands-on experience with student management systems (e.g., PRISMS, Meshed, Wisenet etc)

Proficiency in MS Office (Word, Excel, Outlook).

Strong organisational, time-management, and multitasking skills.

Excellent written and verbal communication skills.

Professional presentation and ability to provide high-quality service to students from diverse cultural backgrounds.

Prior experience supporting international student administration (Highly Desirable)

Why Join GLI?

Be part of a growing higher education provider with a global outlook.

Contribute to a collaborative team where your work directly improves student experience.

Opportunity for professional development and career growth as GLI expands.