About Us

Soap Solutions is a family-owned Australian manufacturer with 30+ years of experience in personal care, skincare, and cosmetics. We are at the forefront of solid bar personal care product development and have recently expanded significantly in liquid manufacturing. With global distribution channels, an innovative and ethical approach, and a fast-growing production team, we pride ourselves on quality, sustainability, and continual improvement.

The Role

The Quality Assurance Officer will support the QA/QC Manager to ensure raw materials, production processes, and finished goods meet Soap Solutions’ quality standards. This role is key to maintaining compliance with our Quality Management System (QMS) and regulatory requirements, while driving continuous improvement across production.

It’s an excellent opportunity for someone with experience in QA or manufacturing who is looking to grow their skills in a supportive and fast-paced environment.

Key Responsibilities

Monitor compounding and production lines (bar and liquid soaps) to ensure specifications are met.

Inspect and approve incoming raw materials and packaging against standards and specifications.

Conduct in-process and finished goods checks, including labelling, weights, and batch coding.

Maintain accurate QA/QC records, production logs, and product information sheets.

Support testing activities, including microbiological and stability testing.

Assist in investigations for deviations, customer complaints, and non-conformance reports.

Support internal and external audits and contribute to continuous improvement initiatives.

Collaborate closely with Production, R&D, Laboratory, and Management teams.

About You

Qualifications & Experience

Minimum 1 year experience in QA or manufacturing (FMCG/cosmetics experience highly regarded).

Degree in Science/Technology is desirable but not essential.

Skills & Knowledge

Understanding of Good Manufacturing Practices (GMP) and quality standards (training provided if required).

Strong attention to detail with the ability to follow SOPs.

Confident using basic computer systems (Excel/Word or ERP/MRP software).

Good numeracy and measurement skills.

Organisational and problem-solving skills with a practical mindset.

Clear communicator, able to work effectively across teams.

Personal Attributes

Hands-on, proactive, and adaptable in a fast-paced environment.

Process-driven with strong attention to detail.

Eager to learn on the job and develop new skills.

Committed to maintaining high standards of quality and safety.

Additional Information

Full-time, permanent role

Must have full Australian working rights (no sponsorship available).

Cromer, Sydney site-based role — candidates within 30 mins commute preferred.