We’re on the lookout for a hospo‑lover to lead the floor!

Our management team is looking for a proactive Floor Supervisor to take charge of our front‑of‑house operations, guiding our service team and ensuring every shift runs smoothly at The Osborne Rooftop & Bar..

Responsibilities

Oversee day‑to‑day front‑of‑house operations, including opening and closing procedures, coordinating staff schedules and ensuring the bar and floor are stocked and ready for service.

Train, support and supervise bartenders and front‑of‑house team members, ensuring everyone delivers consistent, high‑quality service.

Provide a warm welcome to guests, address any issues or concerns promptly, and ensure staff remain attentive and responsive to customer needs.

Support marketing initiatives by suggesting drink specials, assisting with event execution and promoting the venue on social media in line with company guidelines.

Assist with monitoring sales and tracking expenses, bringing any discrepancies or opportunities to the attention of management.

Ensure compliance with Responsible Service of Alcohol regulations, including ID checks and safe serving practices.

Maintain a safe, clean and inviting environment by enforcing health and safety protocols and ensuring regular cleaning and maintenance tasks are completed.

Requirements

Demonstrated experience as a Floor Supervisor or senior front‑of‑house professional, with a history of leading teams and maintaining high service standards.

Excellent interpersonal and communication skills, enabling you to collaborate effectively with staff, guests and suppliers and to create a welcoming environment.

Strong organisational and problem‑solving skills, with the ability to manage a busy section, prioritise tasks and keep service flowing smoothly.

Solid understanding of beverage service, including knowledge of cocktails and wines, and a willingness to expand your knowledge of seasonal menus.

Awareness of workplace health and safety requirements and the ability to uphold company policies.

Flexibility to work a rotating roster that includes evenings, weekends and public holidays.

What we can offer you

A supportive and approachable management team that values open communication and collaboration.

A workplace culture that blends fun, professionalism and teamwork, set against South Yarra’s skyline views.

Dedicated training, comprehensive induction and ongoing development to help you build your career with us.

Competitive pay and generous staff discounts across our venues.

A convenient location with multiple transport options on our doorstep, making your commute easy.

If you’re looking for a career that rewards you both personally and professionally, and you’re ready to bring your passion for hospitality to a dynamic rooftop venue, then apply now. We take the time to review all applications carefully; however, only those suitable will be contacted for an interview.

The Osborne Rooftop & Bar is an equal opportunity employer and values diversity. We prohibit discrimination and harassment of any type and welcome applicants from all backgrounds and identities.