Join Our Friendly Women’s Health Team!

We are looking for an enthusiastic medical secretary to join our welcoming and professional team in East Melbourne, located within the Epworth Freemasons. Our practice prides itself on delivering exceptional care with empathy and professionalism at all times.

The Role
This role is perfect for someone who thrives in a supportive, team-oriented environment and enjoys providing outstanding service to patients. We are offering flexible working arrangements: you can choose a four day week or a five day week, so you can find the balance that works best for you. Remuneration is competitive and will reflect experience and skills. We are a paperless office using Xestro software.

Key Responsibilities
You will be supporting a growing team of doctors, including Obstetricians, Fertility Specialists, and Gynaecologists, with responsibilities including:

Patient liaison and database management

Organising consulting sessions

Theatre bookings and liaising with hospitals and surgical teams

Medical billing (Medicare, Health Fund, preparation of accounts, collection of payments)

General office administration and reception duties

Answering phones and responding to emails

Skills and Experience
The ideal candidate will meet the following criteria:

Previous experience in a medical practice as a secretary or receptionist (essential)

Knowledge of the Medicare system and referral requirements

Familiarity with Mac computers (preferred)

Exceptional organisational skills with the ability to multitask

Working knowledge of computers and MS Office Suite

Professional presentation and excellent communication skills

Strong time management abilities

Ability to maintain high levels of professionalism and confidentiality

Why Join Us?
You will be part of a supportive, compassionate team in a modern, paperless office, with opportunities to grow alongside a busy and expanding practice.

We are looking to fill this role as soon as possible. If you are an organised, empathetic, and proactive professional, we would love to hear from you.