Global client requires a permanent System Administrator to join a busy team supporting multiple systems.

Working within the Service Operations team, the System Administrator will monitor and manager day-to-day operations to ensure all systems, support activities and products are maintained.

Responsibilities:

• Handle complex incident management
• Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
• Coordinate with internal teams and external vendors to manage service requests and ensure adherence to SLAs
• Analyse operational data to identify trends, bottlenecks, and areas for improvement in service processes
• Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
• Collaborate with technical teams to address product-related service issues and recommend improvements
• Conduct root cause analysis for recurring incidents and work with problem management to implement solutions
• Ensure documentation is up to date for all operational processes, incidents, and service management workflows

Required Skills & Experience:

• A minimum 2 - 3 years' experience in a System Administrator role
• Experience in either Network, Linux or Application/System support
• Must have dealt directly with external customers delivering to SLAs.
• Broad understanding of server systems, Linux commands or network administration
• Excellent communication skills
• Incident, problem and change management

David Stretch
Divisional Director, Experis

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856