Medical Receptionist-Work from home

We seek a motivated and proficient medical receptionist to join our expanding Telehealth practice, Emindally.com. You will be a part of a dynamic and supportive team. Your role will ensure a busy practice's smooth running while actively contributing to its growth and expansion over time. Working closely with the Doctors, your key responsibilities include but are not limited to:

Managing consulting days, including making patient appointments, billing, organising further investigations, and patient recalls.

Mail and data entry

Follow up on enquiries via Telephone.

Ability to build and maintain professional rapport with patients to manage their smooth journey from first contact to completing appointments with the Doctor

Provide accurate quotes for various consultations. Advise billing policy and out-of-pocket fees.

Reconcile payments, manage billing and chase outstanding accounts.

Practice management general tasks.

Assist in facilitating marketing strategies and campaigns.

Networking with GPs, other health professionals and their staff

Opportunity to be paid a percentage for bringing in more business

About you:

Availability Monday to Friday 9-5 pm

Prior experience of working with Halaxy is desirable but not mandatory

Experience with medical practice management software (Halaxy preferred)

Eligibility to work in Australia (permanent resident or citizen)

At least 4 years of previous experience in medical reception or more.

Experience with Medicare billing and claiming processes

Well-developed interpersonal, written, and verbal communication skills.

Strong organisational and time management skills, and the ability to prioritise work according to urgency.

Ability to work both collaboratively and independently and escalate issues to management when necessary.

Punctual, reliable and responsible.

Reliable internet connection, quiet home office space, and professional phone manner for remote work

Knowledge of invoicing, receipting and chasing up accounts and debts is desirable but optional.

Computer literacy in Microsoft, Google drive and excel .