Are you tired of battling the long commutes to Sydney and yearning to work closer to home on the Central Coast in a part time Medical Receptionist role?

Welcome to our bustling specialist surgical practice in Gosford. We're on the hunt for a talented individual to join our professional, warm, and friendly team.

Benefits

Part-time role 3 days per week 8.30am-5pm – (Monday, Wednesday & Thursday)

Work for a highly-regarded innovative Breast and Endocrine specialist located at Gosford

Be remunerated for your skills and experience - $35 per hour plus super

Our Practice

Join our dynamic surgical practice, working alongside a solo Breast and Endocrine specialist renowned for their expertise in breast cancer, oncoplastic and reconstructive breast procedures, thyroid and parathyroid surgery. You'll be part of a dedicated team consisting of Practice Manager, administration staff and a Practice Nurse, using the Genie medical software.

We pride ourselves on delivering the highest level of patient care in a professional and comfortable environment. You will play a crucial role in ensuring our patients receive exceptional service and support throughout their journey.

The Role

This role offers you a diverse and dynamic work experience that encompasses a wide range of duties and responsibilities, with the opportunity to take on more tasks and responsibility. As our superstar medical receptionist/secretary, your main objective will be to provide exceptional front reception and administration assistance.

Organisation is your middle name and staying one step ahead of the doctor is your superpower. You'll ensure that all reception and administrative tasks are completed efficiently, allowing our doctor to focus on what they love most – taking care of the patients.

This position requires you to work 3 days per week – Monday, Wednesday and Thursday. The hours are 8:30 am to 5 pm. In addition to your regular responsibilities, you will also be required to travel to Sydney 1-2 times per month (parking provided and travel reimbursement) to support the doctor’s clinic in Sydney. There may also be occasions where you'll need to cover staff annual and sick leave within the team. Flexibility is key.

Your Duties & Responsibilities

· Provide an outstanding level of customer service on the telephone and in meeting and greeting patients

· Ensure a smooth and seamless patient journey and experience

Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts

· Management of patient invoicing and receipting of consultations/surgical procedures

· Prepare surgery quotes

· Coordinate surgical admissions and theatre lists

· Perform other admin duties as directed by the Practice Manager

Foster strong relationships with healthcare professionals and stakeholders within the health community

Your Skills & Knowledge

Previous experience as a Medical Receptionist in a busy private specialist practice (experience working for a surgeon will be highly regarded)

Competent in using Genie medical software is desirable (training available if required) and Microsoft Office Suite

You are passionate about providing an exceptional level of customer service

Bring warmth, compassion and a caring manner to every patient interaction, making them feel valued and cared for

Natural-born organizer with excellent multitasking and time management skills

Excellent interpersonal skills, allowing you to build connections with patients, staff and healthcare professionals

Team player who can also work independently

Flexibility to work additional days to cover staff annual/sick leave

Thrive in a professional, happy, and highly focused team environment

If this role sounds like a good fit for you, we would love to hear from you and learn more about you.

To apply, please forward your resume to [email protected] quoting Medical Receptionist-Gosford.

if you have questions, please phone Bernadette on 0414 943 541.