Part Time Medical Receptionist

Upskill from GP/Physician/Allied positions – Specialist private practice

Career opportunities – Ipswich – work life balance

September start – fantastic team – 3 days per week – Training included

Does your customer service skills only come second to your attention to detail? Are you proud of your great work ethic? Would you like to be trained in a specialist environment? Are you over the long commute? Then please read on.

Our practice is recruiting for a role that seeks a staff member wanting to upskill from strong admin roles including GP or Specialists and build a career working for truly delightful (not overstated) Specialists and their small team. You want to love coming to work. We will provide training for a candidate who displays great work ethic, and enthusiasm to want to learn, upskill and work well with our team.

About Us

We are an established specialist private practice with a great supportive team. Our patients are lovely (this is genuine) and the culture is warm and relaxed. We love coming to work and making a difference in our patient’s lives. We are located in Ipswich. Our team consists of several specialists, a Practice Manager, and administration staff.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service minded Medical Receptionist for a permanent part-time role. The successful applicant will be comfortable with the day-to-day requirements of a very busy Specialist practice and prides themselves in their attention to detail skills - and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

Experience using medical software, or an ability to learn software quickly

IT savviness and ability to troubleshoot

Excellent communication skills with a positive and friendly manner and can-do attitude

Experience at a Medical practice (whether GP or Allied)

Professional appearance and demeanour

Ability to work independently with initiative and also love being part of a team

Ability to work well under pressure and to multi-task in a busy environment

Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients' lives

A genuine desire to be trained and upskilled to assist our practice

Ability to cover annual and personal leave (with notice) and ad-hoc additional days as needed (negotiable on days)

Responsibilities will include:

Welcoming patients into the practice in an efficient, friendly and courteous manner

Assisting with consulting sessions and meet and greet along with our team

Always delivering exceptional customer service

Scheduling and managing patient appointments including managing consulting sessions

Collecting and entering patient details and administration services (training provided if needed)

Answering phone calls and inquiries in a professional and friendly manner

Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries

Patient Consulting billing and processing of payments (training provided if needed)

Supporting and assisting the Specialists and fellow administrative staff in a range of administration and ad-hoc tasks.

Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

Hours 8:00am till 4:30pm

Days: Monday, Wednesday & Friday

If this sounds like you, and you either have the skills/experience required or would like to build your career further in the medical industry, we’d love to hear from you and discuss moving forward. Please upload your resume and cover letter and quote ref: 1052

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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