The ACT Parks and Conservation Service is seeking a casual Visitor Services Officer to provide customer service and business support functions, primarily at the Tidbinbilla Visitor Centre. The role is a part of the Volunteer and Visitor Experience team within the Parks and Partnerships section of the ACT Parks and Conservation Service.

The position involves assisting with the daily operation of the Visitor Information Centre during the week, rostered weekends and public holidays and is required to liaise with staff and volunteers to ensure the smooth provision of visitor services during those times.

The role is part of a small team of full-time, part-time and casual Visitor Services Officers and reports to the Manager of Tidbinbilla Visitor Centre.

Eligibility/Other Requirements:

Highly desirable

• Current manual driver’s licence
• Preparedness to wear a uniform
• Preparedness to work a shift roster including weekends and public holidays (penalty rates apply)
• Preparedness to work at any Parks and Conservation Service location as directed
• The position requires a Working with Vulnerable People Registration

Desirable

• Proven hospitality skills in a fast-paced environment well regarded.

Notes: This position will be offered on a casual basis and the full-time salary noted above will be paid pro-rata. This position will be available from 01 October 2025.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

How to Apply: Please submit a written application addressing the Selection Criteria limiting responses to 350 word per criteria, along with your current curriculum vitae, listing two referees and their contact details.

For further information, please visit www.jobs.act.gov.au