Job Title: Recruitment & People Services Officer
Location: CAPDA HQ, Deakin, ACT
Company: CAPDA Pty. Ltd.
Department: People Services & Organisational Development (PSOD)
Reports to: Chief People Officer (CPO)

About CAPDA

CAPDA is a niche, medium-sized consulting and recruitment business dedicated to driving innovation and excellence across the industries we serve. We foster a dynamic and inclusive workplace where every team member is empowered to thrive and contribute to our collective success.

We are currently looking for two Recruitment & People Services Officers to join our growing team.

Mission Statement

CAPDA’s mission is to be recognised as a leader in the consulting industry, delivering products and services aligned with our values, honesty, resilience, and quality outcomes, to government and private sector clients, enabling sustainable and successful business growth.

Culture

At CAPDA, our values shape every aspect of our work. We promote work-life balance, encourage collaboration, and foster an environment where ideas are freely shared. As a people-first company, we are committed to diversity, equity, and inclusion, and to supporting every individual to reach their full potential. Our culture is built on continuous improvement, innovation, and a strong sense of community.

Job Summary

The Recruitment & People Services Officer (R&PSO) plays a key role in supporting CAPDA’s recruitment and workforce operations. This role is primarily focused on the delivery of recruitment, engagement and retention activities. Additionally, the role will include an element of operating and maintaining HR administrative processes to provide an ‘end to end’ approach to people services and through this, a focus on maintaining operational excellence and supporting CAPDA’s strategic goals.

Key Responsibilities

Talent Acquisition Services

Lead recruitment activities to identify staffing needs and develop job descriptions in alignment with business requirements

Deliver a positive candidate experience through timely communication and feedback

Manage job advertising, candidate communications, and engagement strategies

Source, screen, and interview candidates to match them to suitable job opportunities and clients

Conduct candidate assessments to ensure alignment with role expectations and organisational fit

Build and maintain a strong network of candidates and passive talent pipelines

Maintain candidate records, notes, and internal CRM systems with accuracy and confidentiality

Coordinate interviews, manage schedules, and liaise with internal and external stakeholders

Oversee end-to-end administrative processes for recruitment activities

Ensure recruitment practices comply with internal policies and relevant standards

CAPDA Recruitment Business Unit

Support sourcing and placement activities across client-facing recruitment projects in collaboration with the CPO

Assist with surge recruitment efforts for panel-based engagements and tender responses

Contribute to the documentation and coordination of recruitment activities to ensure alignment with client expectations and strategic workforce goals

Retention Services

Deliver tailored aftercare and engagement support for temporary and casual personnel

Support the CPO as required to deliver tailored aftercare and engagement support for permanent personnel

Lead internal communications initiatives, including newsletters and social events

People Services Administration

Manage onboarding and offboarding processes for internal staff and contractors

Maintain and update employment contracts and related documentation

Administer and maintain CAPDA people policies and related materials in CAPDA’s Quality Management System (QMS)

Prefereed Qualifications/Experience

Previous experience in recruitment or resourcing, preferably across the Defence and/or Federal Government sector

Proficiency in Microsoft Office Suite and recruitment platforms such as LinkedIn Recruiter and Seek Talent

Excellent written and verbal communication skills

Strong organisational and time-management abilities

Ability to manage sensitive information with discretion

A collaborative and proactive approach, with a genuine passion for helping people and delivering outstanding service

Self-motivated and able to thrive in a fast-paced, dynamic environment

Desirable

Diploma or equivalent qualification in Recruitment, Human Resources or a related field

Understanding of recruitment workflows and HR processes.

Personal Attributes

Detail-oriented, proactive, and highly organised

Strong problem-solving and time-management skills

Ability to manage sensitive information with discretion

Excellent written and verbal communication skills

Exceptional interpersonal skills and a genuine passion for helping people

Collaborative team player with a positive attitude

Self-motivated and able to thrive in a fast-paced, dynamic environment

Willingness to learn and grow within the recruitment field

Employment Type: Permanent, Full-Time

Why Join CAPDA:

Opportunity to make a significant impact on the organisation's growth and success

Collaborative and inclusive work environment

Professional development and growth opportunities

Competitive compensation and benefits package; including Bonus Scheme (based on CAPDA and individual performance)

Free Parking.

If this sounds like you hit 'Apply' today! Role will be closing Monday 25th August at 10am. If you have any questions, please reach out to Taylor Mackenzie at [email protected]

***Salary dependent upon skills, experience and qualifications