Psychology Administration Officer (Part-time, Onsite)
Location: Campbelltown SA (on-site at Unit 1/516 Lower North East Road)
Hours: 18 hours per week – Wednesday, Thursday, and Friday mornings
(Flexible for the right applicant, but 2.5 days a must)

About Pivot Wellness
Pivot Wellness is a neuro-affirmative psychology practice providing assessments and therapy for children, adolescents, and adults. We embrace identity-first language, value neurodiversity, and tailor our work to each individual’s needs, sensory profile, and communication style. Our team works collaboratively, providing a warm, inclusive environment for both clients and staff.

The Role
This role is central to keeping our practice running smoothly. You will manage client bookings, follow up invoices, process Medicare and NDIS claims, maintain accurate client files, and coordinate marketing and social media content. You will also be responsible for preparing and sending psychometric assessments to clients—full training and support will be provided.

Essential Skills & Attributes
We are seeking someone with:

Strong computer skills and excellent written and verbal communication

Proficiency in Canva

Experience using Zanda (formerly Power Diary) or a similar practice management system

Awareness and understanding of mental health and neurodivergence

High attention to detail, proactive approach, and strong organisational skills

Desirable

Previous experience in a psychology or allied health practice

Interest in psychology (or undergoing psychology or allied health training)

Knowledge of NDIS processes and billing requirements

Benefits

Above-award salary

5 weeks annual leave

Supportive, approachable team environment

Opportunities to learn about neuro-affirmative practice, NDIS processes, and psychometric test administration

Inclusive workplace culture welcoming all backgrounds, neurodiversities, and gender diversities