About the role

We are seeking a dedicated and skilled permanent part-time Personal Assistant to join our medical practice in Norwood, SA. As a key member of our medical administration team, you will provide high-quality administrative support primarily to Dr Robert Whitfield but at times other surgeons at Norwood Breast & Endocrine Surgeons. This role is for 2-3 days per week and is an excellent opportunity to be part of a dynamic healthcare organisation and contribute to the smooth running of Dr Whitfield's busy private medical practice.

What you'll be doing

Managing incoming phone calls, emails, general enquiries and making appointments

Facilitating patient consulting clinics - billing, making appointments with specialists, other health care providers, booking surgical procedures, rebooking future appointments

Contribute to the maintenance of practice records, files, and databases

Sending correspondence via HealthLink, email and fax, occasional typing of dictation

Maintenance of consulting room

Managing the recall process and processing of bulk billed claims to Medicare

Other ad hoc administration duties as required

What we're looking for

Minimum 2-3 years of experience in a patient facing medical administration role

Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines

Proven excellent communication and interpersonal skills, with a professional and empathetic approach

Proficiency in using standard office software, including Microsoft Office suite, a medical database (preferably Genie software)

A keen eye for detail and the ability to maintain confidentiality and discretion

Intermediate (or above) typing speed.

What we offer

At Norwood Breast & Endocrine Surgeons medical practice, we are committed to providing a supportive and rewarding work environment. You will have the opportunity to work closely with our experienced team, develop your skills, and contribute to the overall success of our practice. We offer a friendly working environment competitive remuneration, and an opportunity to learn all aspects of running a private medical practice. We're also in a great location close to cafes and shops on The Parade and provide free employee parking on site.

About us

Norwood Breast & Endocrine Surgeons is a private medical practice offering a range of high-quality medical services. Our dedicated team of healthcare professionals is committed to delivering exceptional patient care and maintaining the highest standards of medical practice. We pride ourselves on continuous improvement and creating a positive work culture.

If you are passionate about medical administration and eager to join a dynamic and supportive team, we encourage you to apply now.

Only successful candidates will be contacted.