About us

At FrothStop Group, we are an ever-growing, evolving brand delivering world-leading, transformational beverage solutions to operators across the globe. At our core, we design and build machines that pour the perfect drink at the press of a button.

Our portfolio has rapidly expanded to include a significant suite of complementary, always market-leading solutions. We tirelessly push boundaries, delivering beautifully simple, world-leading technology that makes drinks operations better for everyone, so businesses can focus on being their best, and their customers can focus on what they enjoy most.

It’s what gets us out of bed in the morning!

About the role

We are seeking an experienced Service Technician to join our growing team and support the service, repair, and maintenance of our equipment across Australia.

Key responsibilities include:

Performing regular preventive maintenance on machines to ensure optimal performance

Troubleshooting, diagnosing, and resolving electrical, mechanical, and software issues

Replacing or repairing components such as valves, sensors, and control boards

Installing new beverage dispensing machines at client locations

Upgrading existing machines with new features or components

Configuring and calibrating machines to meet client requirements

Providing remote troubleshooting support as required

Managing spare parts and tool inventory, and ordering replacements when needed

Delivering professional, efficient customer service with minimal downtime

Training and guiding customers on proper use, maintenance, and troubleshooting

Ensuring compliance with health, safety, and environmental regulations

Being available for occasional emergency service calls, including weekends/holidays

About you

We’re looking for someone who thrives in fast-paced, customer-focused environments, enjoys travel, and loves learning and developing new skills.

You will bring:

Flexibility and willingness to travel extensively throughout Australia

Technical certification in electronics, mechanics, or a related field

Proven experience as a Service Technician, Field Technician, or similar technical role

A current and valid driver’s licence

Strong fault-finding, diagnostics, and repair experience

Basic coding knowledge (e.g., Python, C++) - nice to have, not essential

Proficiency with hand tools and diagnostic equipment

Solid understanding of safety procedures and compliance

Exceptional problem-solving skills, with the ability to act quickly under pressure

Excellent communication and customer service skills

Ability to work independently, managing multiple service appointments and logistics effectively

Why Join Us?

At FrothStop Group, you’ll be part of a team that is transforming beverage operations worldwide. You’ll have the opportunity to work with cutting-edge technology, travel across Australia (and potentially international), and make a real impact on our customers’ success.

If you’re ready to be part of this journey, apply now!