Office and Compliance Coordinator

Location: Nambour, Sunshine Coast QLD
Job Type: Full-time

About Us

Nambour Adult Youth Independent Lifestyle Support (NAYILS) is a disability support provider committed to delivering high-quality, person-centred supports across the Sunshine Coast. We offer a range of services including Supported Independent Living, in-home care, community participation, respite, and holiday programs. At NAYILS, we pride ourselves on fostering independence, inclusion, and wellbeing for the participants we support.

About the Role

We are seeking a detail-oriented and proactive Office and Compliance Coordinator to join our growing team. This role is central to ensuring our organisation remains compliant with NDIS Practice Standards while also managing reception, administrative systems, and supporting the leadership team.

You will work closely with the Office Manager, Operations Manager, Director, and other key staff including rostering, finance, and activities administration. The role is ideal for someone with strong organisational skills, an eye for detail, and the ability to manage competing priorities in a fast-paced environment.

Key Responsibilities

Maintain accurate participant, staff, and support worker files in line with NDIS Practice Standards.

Conduct regular compliance audits and monitor mandatory checks, training, and documentation.

Manage reception duties including calls, enquiries, and visitor coordination.

Provide administrative support to the Director, Operations Manager, and Office Manager.

Assist with reporting, audit preparation, and continuous improvement initiatives.

Coordinate with rostering, finance, and activities teams to ensure efficient office operations.

About You

To be successful in this role, you will have:

Previous experience in administration, office coordination, or compliance roles.

Strong knowledge of records management and compliance requirements (NDIS sector experience highly regarded).

Excellent communication and interpersonal skills.

High-level computer literacy, including Microsoft Office and client management systems.

Strong organisational skills with the ability to meet deadlines and manage multiple priorities.

A professional and proactive approach, with attention to detail.

Essential Requirements

NDIS Worker Screening Check (or willingness to obtain).

Blue Card (Working with Children Check).

Current Driver’s Licence.

Benefits

Be part of a supportive and inclusive team environment.

Contribute to meaningful outcomes for people living with disability.

Ongoing training and professional development opportunities.

Competitive remuneration aligned with experience and qualifications.

How to Apply

If you are passionate about administration, compliance, and supporting a team that makes a difference, we’d love to hear from you.

Please submit your resume and cover letter outlining your suitability for the role via SEEK.