Rapid Construction Pty Ltd, established in 1990, provides maintenance services to a range of clients through our specialist Facilities Maintenance Division. We require a Planned & Responsive Maintenance Services Coordinator to fill a key position in this team, coordinating services to various Social and Community Housing clients. The role is office-based in North Parramatta, full-time, and hours of work are from 9am to 5pm Monday through Friday.

The precise and final remuneration package between $70k and $80k per annum will be discussed and negotiated with the successful candidate and be based upon skills, qualifications, and experience.

Key responsibilities of the role include:

Receipt, review, processing, and allocation of work orders to internal & subcontracting tradespeople

Coordination of work order scheduling, appointments and related information with internal and subcontracting tradespeople, supervisors, clients, and social housing residents

Monitoring job status including following up late and incomplete work orders

Preparation of quotations and reports for clients

Maintenance of service delivery data in internal and client electronic work order management systems

Programming, scheduling, and control of planned, periodic maintenance programs including fire safety, pump maintenance, and pest control

Providing guidance and support to internal and subcontracting tradespeople

General administrative functions

The successful applicant will:

Hold current and unrestricted working rights for Australia, be resident within the Greater Sydney Metropolitan region, and be able to travel to North Parramatta to attend work

Have previous experience in a similar role servicing the social/community housing sector

Be energetic and enjoy working in a team environment

Possess advanced spoken and written communication skills

Take pride in the provision of excellent customer service

Display flexibility, advanced multi-tasking capabilities, and the ability to problem solve efficiently

Have strong attention to detail

Possess advanced skills in the MS Office suite, in particular in Outlook, Excel and Word, and be able to keep track of multiple work, communication, and document streams

Hold a working knowledge of basic trade terminology around carpentry, plumbing and electrical maintenance in a residential setting