REGIONAL GENERAL MANAGER – MELBOURNE CBD

Mantra 100 Exhibition | Urban Apartments Melbourne on Elizabeth | Adelphi Hotel

An exciting leadership opportunity is now available for a Regional General Manager to oversee three distinctive properties in the heart of Melbourne’s CBD:

Mantra 100 Exhibition – 75-room property with spacious one- and two-bedroom apartments

Urban Apartments Melbourne on Elizabeth – 35-room apartment-style accommodation

Adelphi Hotel – an iconic 34-room boutique hotel on Flinders Lane, renowned for bold design and unforgettable guest experiences

With support from 1834 Hotels, a leading Australian hospitality management group, this role offers the chance to manage a diverse portfolio, lead motivated teams, and work closely with apartment owners as part of our strata-titled properties.

The Role

We are seeking a highly experienced and hands-on Regional General Manager to drive performance across all three properties. You will bring proven expertise in accommodation management, revenue generation, financial performance, owner relations, and guest service.

You will be responsible for:

Overseeing daily operations across all three properties, ensuring service and presentation excellence

Leading, developing and mentoring multi-site teams to deliver consistent guest satisfaction

Managing financial performance including budgeting, forecasting, P&L accountability, and cost controls

Building and maintaining strong, professional relationships with apartment owners and body corporate representatives, including clear and regular communication

Acting as the primary liaison for strata-titled property stakeholders, ensuring transparency, trust and alignment of interests

Driving sales, local engagement, and market growth in Melbourne’s competitive CBD environment

Ensuring compliance with Work Health & Safety and company policies

What You’ll Need to Succeed

To excel in this role, you will demonstrate:

Extensive experience in senior hotel leadership roles, ideally across multi-site or strata-titled properties

Strong financial acumen with a proven track record in revenue management, budgeting, and cost control

Excellent communication and stakeholder engagement skills, particularly with apartment owners and corporate partners

Strong leadership ability to inspire, guide and manage teams across multiple sites

Knowledge of hotel systems including PMS (RMS preferred), Channel Management, and accounting software

A proactive, detail-oriented approach to operations and guest experience delivery

A clear commitment to compliance, safety, and operational standards

Why Join Us?

This is a rare opportunity to lead three diverse and high-profile Melbourne CBD properties, supported by the expertise of 1834 Hotels’ national team. You’ll enjoy autonomy to drive results while having access to professional development opportunities, competitive benefits, and the chance to make a lasting impact in one of Australia’s most dynamic hotel markets.

How to Apply

All applications are to be submitted via SEEK.

For any confidential enquiries about the role, please reach out to:
Oliver Hanson – Director of Asset Performance, 1834 Hotels
📧 [email protected]

More information:
🌐 www.1834hotels.com.au
🌐 Adelphi Hotel
🌐 Mantra 100 Exhibition
🌐 Urban Apartments Melbourne on Elizabeth