B2C Marketing Coordinator

Animal Emergency Australia
Springwood, QLD
A$35-$40 p/h ++
Marketing & Communications → Marketing Assistants/Coordinators
Part-time
Hybrid

Posted 1 day ago


B2C Marketing Coordinator
Part-Time | Hybrid (Brisbane or Byron Bay)

About AEA:
Animal Emergency Australia an employee-owned network of veterinary hospitals and general practices. Across more than 800 dedicated team members, we are united by our shared purpose, better patient outcomes. Our open hospital model means pet owners can remain with their animals throughout treatment, reflecting our belief in transparency, partnership, and inclusive care at every stage of the patient journey.

Our commitment is to inclusive care, supporting pet families, and empowering our team members. Every decision we make reflects our innate desire to improve lives—whether for the pets we treat, the people we serve, or the teams that make it all possible.

The Opportunity:
The B2C Marketing Coordinator is a dynamic, hands-on role that strengthens our brands’ connections with pet owners, local communities, and our internal team. You’ll bring our brands’ stories to life through consumer campaigns, engaging internal communications, social media, email marketing, and community events.

From producing engaging content and sharing patient stories, to delivering consistent, clear internal messaging, you’ll help connect our teams and communities with the vital, life-saving work of our veterinary professionals—and the difference they make for pets and their people every day.

What You’ll Do:

  • Internal Communications – Designing and delivering timely, engaging updates that keep 800+ team members informed, aligned, and inspired. Building and managing internal comms plans, supporting leadership messaging, and tracking engagement.
  • Content Creation – Writing blogs, social posts, and emails for pet owners; producing visual and written content that showcases patient stories, seasonal health updates (e.g. tick season), and helpful advice to support pet owners.
  • Social Media & Email Marketing – Managing organic social channels (Facebook, Instagram, TikTok) and email campaigns via ActiveCampaign to grow engagement and reach.
  • Community Events – Promoting and supporting open days, awareness campaigns, and hospital events that connect us with our local communities.
  • Brand & PR Support – Maintaining tone and visual consistency, managing collateral, and handling local PR opportunities.

What You’ll Bring:
You’re creative and curious, with a passion for producing engaging content that strengthens community connection. You get excited about how our team of veterinary professionals save lives and help drive better patient outcomes. You combine strong writing skills with an eye for brand voice, and you enjoy managing multiple projects while staying organised and focused.
You’ll bring:

  • Experience – 2+ years in marketing or communications, with proven skills in social media management, content creation, and email marketing.
  • Tech Skills – Proficiency in email marketing platforms and WordPress; confident with basic image and video editing.
  • Communication Skills – Strong writing ability, with the skill to adapt messaging for different audiences and channels.
  • Mindset – Organised, self-motivated, collaborative, and curious—always looking for ways to improve and innovate.
  • Bonus – Experience in internal communications within a multi-location organisation.

What's in it for You

  • Flexible part-time hours (up to 25/week)
  • $35 - $40/hr + super (experience dependent)
  • Hybrid work (Brisbane Support Office or Byron Bay)
  • Join a purpose-driven organisation making a real difference for pets and their families
  • Work with a collaborative marketing team and hospital network

Apply Now Apply now and use your creativity to make a real difference—connecting people, pets, and purpose.

Send your CV and cover letter to Tee at [email protected]


About Animal Emergency Australia

Tanawha, QLD, Australia
501-1000 employees

We believe in making the world a better place for animals, one life at a time. Growing from a small company looking after the sickest and most critically ill pets, we now provide emergency vet care and general practice vet care across Queensland, Western Australia, and Tasmania.

A passion to help remains at the heart of our business, and as the crisis over the future of the veterinary profession deepens, we see an opportunity to build a different kind of company – a movement from vets for vets – one that is purpose-driven and has the wellbeing of veterinary professionals at its heart.

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