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Business Support Administrator

WorkCover Queensland
Brisbane, QLD
A$54,380 p/a + 12.75 % superannuation
Administration & Office Support → Administrative Assistants
Full-time
Hybrid

Posted 2 days ago


At WorkCover Queensland our vision is to be the best worker’s compensation insurer, to make a positive difference to people’s lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you’re someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover.

We're looking for a Business Support Administrator, to support key administrative tasks like provider payments and claims settlements while ensuring accuracy and efficiency. You will thrive on collaboration, building strong stakeholder relationships to deliver administrative support to enhance customer experiences.

You’ll contribute to:

Keeping accurate records, ensuring compliance and easy access to information

Processing provider payments and claim settlements efficiently

Be the go-to contact for payment inquiries, resolving issues quickly

Work with the team to streamline processes and improve efficiency

A bit about you:

Detail-oriented with a strong focus on accuracy

A confident communicator who builds great relationships

Proactive in improving processes and finding efficiencies

Adaptable and thrives in a fast-paced, team-driven environment

A bit about us:

Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

Please submit your resume and covering letter to Angel Moutsatsos, Talent Advisor with applications closing 10 am Tuesday, 2nd September 2025.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.


About WorkCover Queensland

Brisbane, QLD, Australia
Insurance

WorkCover Queensland is a government owned statutory body, providing workers' compensation insurance in Queensland since 1997. A self-funded statutory authority, we strive to maintain Australia’s lowest average premium rate by continuously investing in efficient online customer services, experienced in-house claims management capability and sustainable premium and return to work outcomes for employers and injured workers.

We are a customer focused insurer and aim for insurance excellence. Despite it being mandatory for all Queensland employers to hold a WorkCover accident insurance policy (unless employers hold a self-insurance licence), WorkCover is committed to providing a customer experience and value propositions that are equal to or better than commercial insurers.

Source: This is an extract from the company's own website.

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